Experience

Ministry of Social Affairs

• Government Administration
• 300 - 400 Employee

• Knowledge Management Specialist

  • Jan 2023 - Present



המוסד לבטיחות ולגיהות

• Israel
• Investment Management

• Information Specialist

  • Dec 2021 - Jan 2023

  • Conducting research on industry-related topics to develop original content. • Content creation and editing for articles, tutorials, newsletter on the Institute website. • Translate content from English into Hebrew • Providing of information to the public of the Information center • Conducting research on industry-related topics to develop original content. • Content creation and editing for articles, tutorials, newsletter on the Institute website. • Translate content from English into Hebrew • Providing of information to the public of the Information center



מכון התקנים הישראלי - The Standards Institution of Israel

• Israel
• International Trade and Development
• 200 - 300 Employee

• Customer Service representative & International Coordinator

  • Nov 2017 - Dec 2020

  • Customer service and client relations: price offers, invoicing, liaison with the Finance department on payments authorizations and conditions, payments checkups & debts collecting. • Back-office for the Quality Certification team: certification program planning, regular checkups for adherence to accreditation rules, informing clients and auditors of necessary changes of audit plan, issuing of certificates, updating of public certification data, transitioning and upgrading of certifications. • International coordinator with International Accreditation Bodies: active participation in the accreditation office audits, new accreditations and in upgrading processes. • Liaison between all Internal and External stakeholders • Administrative assistant to the Head of the Department: English communications, preparing legal documents, travel and visa arrangements, coordinating with hotel and conference venues, preparation of conference documents and post-conference feedback. Show less



בנק ישראל Bank of Israel

• Israel
• Banking
• 500 - 600 Employee

• Head of the Library Unit

  • Apr 2014 - Apr 2017

  • Handling all the Library's procurement: defining procurement and purchasing needs, locating and evaluating vendors in Israel or abroad, initial price and terms of service negotiations, issuing of internal purchasing orders, defining terms of purchasing tenders, checkups of delivered goods and services, after-service complaints & evaluation, renewals negotiations, budget control, liaison with all relevant departments within the Bank (Procurement, Accounting, Legal, Budget control). • Customer service: compiling of the library's customers' needs, reception hours, loans & returning of books, technical support & guidance for electronic services and resources, information retrieval upon demand. • Internal communication: writing and design of the library's section in the internal newsletter and internal portal: new acquisitions, "how to" manuals, description of services, easy access to electronic resources. • Operations: Data entry & cataloging, archiving, coordinating of services, responsibility over the downsizing& relocating project. Show less



מכון התקנים הישראלי - The Standards Institution of Israel

• Israel
• International Trade and Development
• 200 - 300 Employee

• Information Professional

  • Mar 2008 - Apr 2009

  • On-site/telephone/mail customer service (Israel & abroad): providing of information on Israeli & International standardization and regulation, providing quotes for purchasing of standardization documents, document delivery. • Information and sales reports: information retrieval for the standardization officers, information reports compiling & delivery , sales reports drafting & delivery, liaison with international standardization bodies (ISO, CEN, ANSI) on foreign standardizations document sales • Administrative & staff management tasks Show less