Hau-Ling Poon

Director of Clinical Testing Programs at Color
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Contact Information
us****@****om
(386) 825-5501
Location
Burlingame, California, United States, US

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Experience

    • United States
    • Public Health
    • 300 - 400 Employee
    • Director of Clinical Testing Programs
      • Mar 2023 - Present

      Enabling and maintaining the test services platform for Color Health, including: specimen collection, laboratory testing and quality oversight.

    • Director of Clinical Laboratory Network
      • Feb 2022 - Mar 2023

      - Building a network of laboratory partners to provide testing for programs. The network supports a variety of collection modes for general blood chemistry tests, infectious diseases and cancer screening tests. - Delivering test services at high quality and in compliance with regulatory requirements - Built a team that brought on and managed up to 5 lab partners to support high volume COVID testing for programs such as the California Department of Public Health PCR testing and San… Show more - Building a network of laboratory partners to provide testing for programs. The network supports a variety of collection modes for general blood chemistry tests, infectious diseases and cancer screening tests. - Delivering test services at high quality and in compliance with regulatory requirements - Built a team that brought on and managed up to 5 lab partners to support high volume COVID testing for programs such as the California Department of Public Health PCR testing and San Francisco Department of Public Health. - Developed load balancing mechanisms to manage specimen redistribution to partners, ensuring no impact to customers in times of virus surge. - Implemented quality systems to ensure regular review of key metrics. - Provided technical support and resolution to integration problems. - Sourcing for testing solutions and engaging with laboratory partners to identify a fit - Strategic and tactical roadmap planning to ensure service delivery meets regulatory requirements for FDA, CLIA, State laboratory licensure, and insurance requirements. - Continued to manage laboratory operations as well as quality teams.

    • Director of Laboratory Planning and Operations
      • Feb 2021 - Feb 2022

    • Head of Laboratory Operations
      • Jun 2018 - Feb 2021

      - Built out lab operations and quality teams to support a high scale COVID testing laboratory Teams included: inventory management and control, procurement, quality oversight, instrumentation, process operations.

    • Laboratory Operations and Quality
      • Nov 2014 - Jun 2018

      Laboratory Operations - Inventory management and supply chain to support the clinical laboratory - Define and analyze operational metrics to improve on cost, efficiency, utility - Process improvements to improve functionality across different teams - Instrumentation service and maintenance management Quality - Maintain compliance with CLIA, CAP, state regulatory agencies and support QA activities - Implement Quality Systems and Tools (i.e. Document Control, Non… Show more Laboratory Operations - Inventory management and supply chain to support the clinical laboratory - Define and analyze operational metrics to improve on cost, efficiency, utility - Process improvements to improve functionality across different teams - Instrumentation service and maintenance management Quality - Maintain compliance with CLIA, CAP, state regulatory agencies and support QA activities - Implement Quality Systems and Tools (i.e. Document Control, Non Conformance reporting, Validation processes) and monitoring processes (quality management reviews, laboratory key metrics definition) - Manage day to day quality system operations and organize laboratory preparedness for CAP and - NYSDOH audits.

    • Canada
    • Biotechnology Research
    • 1 - 100 Employee
    • Assay Operations Manager
      • May 2014 - Oct 2014

      Transfer assays from R&D to CLIA/CAP-compliant facility and continually monitor and report on assay performance. Maintain relationship between R&D and Production. Lab operations management - generate technical and QC SOPs, implement internal systems to improve lab productivity, ensure regulatory compliance and facilitate workflows.

    • Reagent Kitting Specialist
      • Jan 2013 - Apr 2014

      Procure, design and manage BOMs for custom reagents and kits for internal and external use. Manage reagent inventory, life cycle (validation, release, quarantine and end of life) and shelf life testing. Coordinate kit delivery to customers and provide onsite training.

    • Research Associate
      • Jul 2009 - Dec 2012

      Develop NGS mutation profiling assay incorporating proprietary technology from Boreal Genomics, implemented assay in house for processing customer samples. Workflow optimization to improve assay robustness and performance. Worked directly with customers to define needs, develop custom protocols for sample preparation to be used with the Aurora Nucleic Acid Extraction platform. Assisted with initial laboratory setup, generated core lab operations and safety SOPs and delivered lab safety… Show more Develop NGS mutation profiling assay incorporating proprietary technology from Boreal Genomics, implemented assay in house for processing customer samples. Workflow optimization to improve assay robustness and performance. Worked directly with customers to define needs, develop custom protocols for sample preparation to be used with the Aurora Nucleic Acid Extraction platform. Assisted with initial laboratory setup, generated core lab operations and safety SOPs and delivered lab safety training to fellow employees

    • Research Assistant
      • Jan 2008 - Jun 2009

      Generate data and optimizing workflows using novel DNA purification technology. Intern position while at UBC. Generate data and optimizing workflows using novel DNA purification technology. Intern position while at UBC.

    • Switzerland
    • Professional Services
    • 700 & Above Employee
    • Water Technician
      • May 2007 - Dec 2007

      Process water samples from different sites and test for multiple analytes and characteristics (i.e. Cyanide content, TDS, TSS, pH, Conductivity, Oil and Grease). Process water samples from different sites and test for multiple analytes and characteristics (i.e. Cyanide content, TDS, TSS, pH, Conductivity, Oil and Grease).

Education

  • The University of British Columbia
    Bachelor of Science (BS), Honours with Distinction, Biochemistry
    2004 - 2009

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