Experience

12Go

• Thailand
• Travel Arrangements
• 1 - 100 Employee

• Senior Customer Support

  • Nov 2022 - Present

  - Handle customer inquiries and resolve customer compliant via phone, email, and social media - Book, reschedule, and cancel trips as the customer requests - Track bad reviews and support cases to identify problems and resolve them - Communication and coordinating with colleagues and other departments as necessary - Regular contact with current transport operators - Perform other duties and special assignments as assigned - Handle customer inquiries and resolve customer compliant via phone, email, and social media - Book, reschedule, and cancel trips as the customer requests - Track bad reviews and support cases to identify problems and resolve them - Communication and coordinating with colleagues and other departments as necessary - Regular contact with current transport operators - Perform other duties and special assignments as assigned



Rapos Group

• Thailand
• Textile Manufacturing
• 1 - 100 Employee

• Accounting Administrator

  • Jul 2022 - Sep 2022

  - Managing obligations to suppliers, customers and third-party vendors - Maintaining files on account receivables and updating records as required - Contact clients and send reminders to ensure timely payments - Report on the status of accounts payable and receivable - Update internal accounting databases and spreadsheets - Managing obligations to suppliers, customers and third-party vendors - Maintaining files on account receivables and updating records as required - Contact clients and send reminders to ensure timely payments - Report on the status of accounts payable and receivable - Update internal accounting databases and spreadsheets



Chill Media

• Advertising Services
• 1 - 100 Employee

• Web Content Writer

  • Nov 2021 - Mar 2022

  - Researching industry-related topics (combining online sources, interviews, and studies) - Deal with customers and current operators - Planning scripts and shooting at the location - Preparing well-structured drafts using Content Management Systems - Writing and uploading the article on our website, and Facebook page - Perform other duties and special assignments as assigned - Researching industry-related topics (combining online sources, interviews, and studies) - Deal with customers and current operators - Planning scripts and shooting at the location - Preparing well-structured drafts using Content Management Systems - Writing and uploading the article on our website, and Facebook page - Perform other duties and special assignments as assigned