Experience

Shawarma Grill House

• Restaurants
• 1 - 100 Employee

• General Manager

  • Feb 2018 - Present

  Dubai



Al Tayer Group

• United Arab Emirates
• Retail
• 700 & Above Employee

• Restaurant Manager

  • Jul 2012 - Jan 2018

  Dubai UAE Responsible for managing the daily operations, including the selection, development and performance management of employees. Adhere to company standards and service levels to increase sales and minimise costs, including food, beverage, supply, utility and labor costs. trainings plan and implement cost control measures plan and implement systems to maximize sales and revenue organize promotional activities generate and present financial reports implement improvements for… Show more Responsible for managing the daily operations, including the selection, development and performance management of employees. Adhere to company standards and service levels to increase sales and minimise costs, including food, beverage, supply, utility and labor costs. trainings plan and implement cost control measures plan and implement systems to maximize sales and revenue organize promotional activities generate and present financial reports implement improvements for products and service maintain regular communication with staff and management through meetings and discussions.

• Assistant Restaurant Manager

  • Jun 2008 - Jun 2012

  United Arab Emirates Managing the entire staff of the restaurant and coordinating their work Responsible for increasing the business of the restaurant Analyze and plan restaurant sales and organize marketing events and promotional plans accordingly Generating detailed daily, monthly, quarterly and yearly reports on business, staff, and profit Set budgets and execute plans for department sales, product purchase and staff development Coordinating and managing the entire operation of restaurant by… Show more Managing the entire staff of the restaurant and coordinating their work Responsible for increasing the business of the restaurant Analyze and plan restaurant sales and organize marketing events and promotional plans accordingly Generating detailed daily, monthly, quarterly and yearly reports on business, staff, and profit Set budgets and execute plans for department sales, product purchase and staff development Coordinating and managing the entire operation of restaurant by scheduling shifts Provide customer support by resolving their complaints about service or food quality Meeting and greeting customers and organize table reservations Recruiting, training and motivating staff Maintain high standard quality hygiene, health and safety.

• Head Bar Tender

  • Feb 2006 - Jun 2008

  United Arab Emirates Opening the first Armani Caffe in the middle east and the first food and beverage outlet for Al Tayer group.ensure staff operate within company policies organize and adjust staff rotas and schedules in accordance with available resources and labor regulations oversee the preparation and presentation of beverages to meet set standards resolve customer complaints promptly monitor cleanliness and hygiene of bar area.



Golden Tulip Hotels, Suites & Resorts

• France
• Hospitality
• 700 & Above Employee

• Bar Manager

  • Jan 2005 - Nov 2005

  Tunisia set objectives and targets for beverage unit/bar determine staff needs and recruit staff performance manage staff assess development needs and train and coach staff delegate duties and tasks to staff to meet objectives and maximize resources set and monitor quality and service standards for staff communicate company policy, standards and procedures to staff direct and manage staff members to meet standards and objectives ensure staff operate within company… Show more set objectives and targets for beverage unit/bar determine staff needs and recruit staff performance manage staff assess development needs and train and coach staff delegate duties and tasks to staff to meet objectives and maximize resources set and monitor quality and service standards for staff communicate company policy, standards and procedures to staff direct and manage staff members to meet standards and objectives ensure staff operate within company policies organize and adjust staff rotas and schedules in accordance with available resources and labor regulations oversee the preparation and presentation of beverages to meet set standards resolve customer complaints promptly monitor cleanliness and hygiene of bar area promote and practice compliance with fire, health, safety and hygiene standards and regulations oversee accurate cash-up procedures and ensure necessary paperwork is complete ensure adherence to cash management procedures ensure adherence to stock control procedures monitor and order supplies liaise with suppliers and sales representatives confirm that procurement of supplies is on the best possible terms make certain all deliveries are checked in correctly and documentation is correct check stock is correctly rotated and stored to reduce wastage oversee the bar display to maximize functionality and attractiveness set, monitor and control budget for the beverage unit/bar stay current with relevant legislation regarding service of alcohol, sale of tobacco and licensing Show less



Marriott Hotels

• United States
• Hospitality
• 700 & Above Employee

• Maitre D'Hotel

  • Jun 2001 - Jan 2005

  Day to day management of the Restaurant, including logistics, staff recruitment and training, supervision of all the operations, general stock control, Performance management.In Charge of the bar team, preparing new recipes for the cocktails, Assigning tasks monitoring and supervising the team during the shift to ensure service standards are achieved.