• Apr 2023 - Present

- Responsible for overseeing the daily operations of a company.- Optimizing processes and procedures to achieve maximum efficiency, and ensuring deliverables are met.- Assist the business operations manager in planning, organizing and coordinating functions relating to the operation of the business- Provide recommendations and suggestions for improvements in any aspects relating to increased performance- Train new hires as necessary and ensure policies and procedures are followed- Coordinates with different departments to achieve optimal work production across the board Show less

• Feb 2022 - Apr 2023

-Managing daily operations within the dark store, enabling customer order fulfillment at targeted service levels.-Owning the overall inventory management for all stocks on the ground.-Designing and optimizing the storage, handling, and order fulfillment processes.-Owning the full financials of the dark store including cost optimization projects and unit economics studies.-Building and delivering the talent development program for all operations and last mile teams within the dark store organization.-Monitor warehouse requests inbox and Process Purchase requests timely and accurately.-Process all purchase requests as per the specification timely and accurate.-Manage the loading of all material requested as per the purchase list to ensure accuracy and speed in meeting the business needs.-Provide the finalized shipped list to the Warehouse Stock controller to ensure updated entry in the system on daily basis -ensuring accurate inventory levels at all times matching the inventory on hand.-Carry out required administration for the transfer transactions and ensure timely and accurate handling of the transaction by the warehouse staff.-Achieve all set standards for the delivery/ordering of all items of stock.-Ensure the accuracy of paperwork at all times and that all approvals are obtained before releasing merchandise from the warehouse.-Manage claims and complaints ensuring the customer service practices are followed.-Ensure timely handling of all discrepancies and complaints. Show less

Sales Representative

• Oct 2021 - Jan 2022

Serves customers by selling products and meeting customer needs. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Serves customers by selling products and meeting customer needs. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

Section Supervisor

• Jul 2020 - Aug 2021

Responsible for monitoring the overall operations of a store. Delegating tasks to the shop personnel, and ensuring the highest quality service to the customers for their satisfaction. Responsible for monitoring the overall operations of a store. Delegating tasks to the shop personnel, and ensuring the highest quality service to the customers for their satisfaction.

Salesman

• Jul 2019 - Jun 2020

Responsible for the day-to-day operations of a store and maintaining the store's overall quality. Duty to record and manage all money coming into the store. Responsible for the day-to-day operations of a store and maintaining the store's overall quality. Duty to record and manage all money coming into the store.