Hassan Bayan

Senior Consultant & PM at Softphone S.r.l at Softphone Srl
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Contact Information
us****@****om
(386) 825-5501
Location
Novate Milanese, Lombardy, Italy, IT
Skills

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Bio

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Credentials

  • Genesys Cloud Certified Associate
    Genesys
    Sep, 2020
    - Oct, 2024

Experience

  • Softphone Srl
    • Italy
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Consultant & PM at Softphone S.r.l
      • Dec 2019 - Present
  • Accenture
    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Senior Consultant
      • Jul 2019 - Nov 2019
  • INDRA ITALIA
    • Italy
    • Software Development
    • 1 - 100 Employee
    • Senior Consultant
      • Apr 2016 - Jun 2019
  • Sky Italia
    • Italy
    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • System Integrator & Development (ICT)
      • Sep 2008 - Apr 2016

      Voice Applications Development and Contact Center Management Voice Applications Development and Contact Center Management

  • Fastweb - Milano
    • Italy
    • Telecommunications
    • 1 - 100 Employee
    • IVR/Genesys developer
      • May 2006 - Dec 2007

      Development of Avaya IVR TAS Applications, Genesys Routing Strategies & workspaces/templates for realtime/historical Reporting Development of Avaya IVR TAS Applications, Genesys Routing Strategies & workspaces/templates for realtime/historical Reporting

  • Capgemini Consulting
    • India
    • Consumer Services
    • 1 - 100 Employee
    • Navision Programmer
      • Feb 2005 - Feb 2006

      Analyst programmer Navision Attain – C/AL Analyst programmer Navision Attain – C/AL

Education

  • Università degli Studi di Pavia
    Engineer's degree, Computer Engineering
    1998 - 2004

Community

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