Hassan Ayazlou
Customer Service Supervisor at MTN Irancell- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Iran, IR
Languages
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Turkish -
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English -
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Azerbaijani -
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Persian -
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Credentials
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Installing and countenancing Domain Controller System (DC)
Iran Technical & Vocational Training سازمان آموزش فنی و حرفه ایOct, 2020- Nov, 2024 -
Supporting Users and Troubleshooting Desktop Applications on Microsoft Windows Operating Systems
Iran Technical & Vocational Training سازمان آموزش فنی و حرفه ایOct, 2020- Nov, 2024 -
MS-Project
Iran Technical & Vocational Training سازمان آموزش فنی و حرفه ایSep, 2020- Nov, 2024 -
Installing and Configuring Windows Servers
Iran Technical & Vocational Training سازمان آموزش فنی و حرفه ایAug, 2020- Nov, 2024 -
Network Systems Technician (NST)
Iran Technical & Vocational Training سازمان آموزش فنی و حرفه ایAug, 2020- Nov, 2024 -
Three Month Work Objectives
OpenSesameAug, 2020- Nov, 2024 -
Implementation of Intelligent Building Management System
Iran Technical & Vocational Training سازمان آموزش فنی و حرفه ایAug, 2019- Nov, 2024 -
Customer Service Coaching
OpenSesameJun, 2019- Nov, 2024 -
The Perfect 10
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Experience
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MTN Irancell
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Iran
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Telecommunications
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700 & Above Employee
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Customer Service Supervisor
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Aug 2014 - Present
Leading CS employees, planning and monitoring CEX journey, training, coaching, and mentoring employees to deliver best customer service and experience.
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Quality Assurance Specialist
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Aug 2013 - Aug 2014
Identifying customer needs and expectations, monitoring the effectiveness and quality of service. Determining weaknesses in performance and establishing solutions to improve the processes and ensuring compliance with company's quality systems.
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Customer Service Representative
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Sep 2009 - Nov 2013
Supporting and delivering after-sales support/ Telemarketing process
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Education
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UCNA
Bachelor's Degree, Computer Software Engineering -
Mansoor high school
Diploma, Mathematics
Community
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