Hassan Alwan
Managing Partner at Levels- Claim this Profile
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English Native or bilingual proficiency
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Arabic Native or bilingual proficiency
Topline Score
Bio
Credentials
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Lean Six Sigma Certified
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Experience
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Levels AV
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United Arab Emirates
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Entertainment Providers
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1 - 100 Employee
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Managing Partner
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Sep 2015 - Present
Levels is an audio visual consulting, design, supply, installation and rental systems company based in the United Arab Emirates. Our sole mission is to consistently deliver high quality services to our hospitality and entertainment clients, and we do this by tailoring unique and innovative solutions to their specific individual needs.Our clients include Al Serkal Avenue, Amazonico, Boiler Room, Blue Marlin Ibiza, Cove Beach, Industrial Avenue, La Petite Maison, Missippi’s, Mutek, Nammos, Nusr-Et, Paradise Beach Club, Roka and Zuma.Our work focuses on the fields of:Acoustic Consulting Acoustic SupplyAudio, Video and Entertainment Lighting Consulting and DesignAudio, Video and Entertainment Lighting Supply and InstallationAudio, Video and Entertainment Lighting MaintenanceAudio, Video and Entertainment Lighting Production and RentalOur Head Office is based in Dubai, and our project reach expands to cover the landscape of the GCC markets (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and the United Arab Emirates).
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Managing Partner
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Feb 2020 - Present
The appetite for cultural outlets in the Middle East has grown significantly in recent years. Cultivate’s objective is to support organizations in meeting the demand for creative platforms through the development, formation, and management of cultural venues, programmes and events. Cultivate's contribution to the cultural sector also includes music publishing brokerage services. The company empowers artists and musicians to secure contracts with leading music publishers from within the Middle East and beyond.Cultivate’s goal is to empower the region with a strong, sustainable and distinctive cultural landscape that nurtures the next generation of creatives and inspires audiences for years to come.
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Kearney
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United States
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Business Consulting and Services
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700 & Above Employee
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Independent Consultant
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Feb 2018 - Sep 2018
Supported the AT Kearney team in the capacity of a Subject Matter Expert to assist in the development of future state processes and procedures for the Education Sector in the Kingdom of Saudi Arabia. Supported the AT Kearney team in the capacity of a Subject Matter Expert to assist in the development of future state processes and procedures for the Education Sector in the Kingdom of Saudi Arabia.
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Deloitte
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Business Consulting and Services
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700 & Above Employee
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Manager
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Apr 2010 - Nov 2015
Managed a project team of Consultants to reengineer and implement a government institution’s processes and procedures according to international best practices as part of a government initiative to enhance the education system in Abu Dhabi. Led the development of the Customer Service Strategy and Target Operating Model Design for the Customer Services Division of a GCC based government institution, in the field of education, to enhance the quality of service delivery and empower the organization to focus on increasing customer satisfaction. Managed a team of Consultants to design and document 60 future state processes and policies for a UAE government organization in the media industry to enable the organization to standardize and enhance operational performance.Developed a Customer Services Policy Manual for a high profile and strategic level UAE government organization. The purpose of the manual was to standardize customer services across all customer-facing government entities in the Emirate with the aim of enhancing the quality of services.Led a team at a strategic level UAE government organization with the objective of developing a tailored Organizational Excellence Framework and establishing their maturity baseline through a self-assessment led approach. Implemented operational changes to enhance the quality of services and the Customer Experience at an Abu Dhabi based public sector entity. These changes included deployment of a CRM system, enhancements to the contact channel mix, development and implementation of a SLA framework to facilitate the delivery of services, enhancement of employees’ capabilities and reengineering and implementation of processes. Led the mapping and modelling of Customer Service, Finance, Procurement, Human Resources, General Services and core operational processes to assist newly merged government institutions with their initiative to migrate employees and processes into the new entity's premises and control.
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Education
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2006 - 2007
King's College London
M.Sc, International Management
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