Experience

Kualitatem Inc.

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Sr. System and Network Administrator

  • Nov 2019 - Present

  Lahore, Punjab, Pakistan Managing Office 365 Business Administration & associated apps for the entire company. Managing ESET Security Management Solution (Endpoint Protection) (Eset Protect). Handling Inventory Management System (IMS). (systems, accessories, portable devices etc). Experience in Google Admin Console for @virtualforce. Managing Sendgrid and a lot of other domains e.g. ipgae, inmotion, Godaddy, etc. Managing computer networks such as local area networks (LAN's), wide area networks… Show more Managing Office 365 Business Administration & associated apps for the entire company. Managing ESET Security Management Solution (Endpoint Protection) (Eset Protect). Handling Inventory Management System (IMS). (systems, accessories, portable devices etc). Experience in Google Admin Console for @virtualforce. Managing Sendgrid and a lot of other domains e.g. ipgae, inmotion, Godaddy, etc. Managing computer networks such as local area networks (LAN's), wide area networks (WANs). Controlling Wireless system (Unifi AP 5.12.35).Monitor Network Traffic via NMS (Network Monitoring system). Managing the CCTV system, IP network camera infrastructure. Installation of different designing & Microsoft products with their activations, & VPN’s. Responding to the technical support Tickets from end-users of computers/Laptops and software applications. Setting up user accounts, email accounts on mail server and profile on a network. Hands-on experience on AWS Console (New machine creation, manage security groups, floating IP allocation, etc) Having Experience of Openstack virtualization. Show less



Dubai Islamic Bank

• United Arab Emirates
• Banking
• 700 & Above Employee

• IT Support Specialist

  • Oct 2016 - Oct 2019

  Lahore, Punjab, Pakistan Duties & Tasks @Dubai Islamic Bank: Handling one individual premise of around 200+ computer system networking issues. To Identify and resolve the Hardware & Softwares related issues & other associated problems raised on demand. Producing periodically network utilization reports with the view to identify the future potential problems and to fulfil future communication needs. Rectify, troubleshoot and resolve. Complete computer hardware maintenance, support &… Show more Duties & Tasks @Dubai Islamic Bank: Handling one individual premise of around 200+ computer system networking issues. To Identify and resolve the Hardware & Softwares related issues & other associated problems raised on demand. Producing periodically network utilization reports with the view to identify the future potential problems and to fulfil future communication needs. Rectify, troubleshoot and resolve. Complete computer hardware maintenance, support & troubleshooting. Printer-associated problems /Troubleshooting, printer installation, Network printer installation. Identify and troubleshoot Network connectivity among different TCP/IP nodes. Outlook complete configuration and troubleshooting.PST’s and Rules related queries and other settings. To provide Support on different branded machines provided by vendors. Aware of Installation and configuration of Dubai Islamic Bank’s software and links like Rosetta programs, Utils, paperless, FCC, Flex branch, Ria, MCSS etc. Internet explorer complete configuration i.e. Proxy settings, Trusted settings, & exception settings. Problem handling related to Domain Id and security. Check Daily Centralized UPS and Solar Energy System Maintenance Coordination with Vendors. Complete Avaya/Cisco IP Phones Configuration + troubleshooting. DVR + CCTV Cameras backup and playback responsibilities. Show less



Micro Computer Machine

• IT Hardware Engineer + Service Provider

  • Oct 2014 - Oct 2016

  Lahore, Punjab, Pakistan Complete Computer hardware maintenance, support & troubleshooting. Having Experience in complete Computer Hardware Assembling, Configuration, OS Installation. CCTV’s, cabling, playback and backup. Having experience in the installation of interactive Boards, short /long throw Projectors. Network cabling and complete troubleshooting.