Hassan Abd Elrahman

Senior Card Production at e-cards
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Contact Information
us****@****om
(386) 825-5501
Location
Giza, Al Jizah, Egypt, EG
Skills

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Bio

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Credentials

  • Fintech Digital Payments Cards and POS
    Udemy
    Mar, 2022
    - Nov, 2024

Experience

  • e-Cards
    • Egypt
    • Financial Services
    • 1 - 100 Employee
    • Senior Card Production
      • Jan 2021 - Present

      • Business planning for new Products and solution targeting new segments-• Manage data input of all new card applications.• Manage monthly cards renewal within the policy and guidelines ensuring cards are renewed. • Check monthly renewed cards ensuring all cards that were approved are produced.• Manage the cards embossing at the center to ensure the maximum accuracy during such process.• Check daily card cancellation requests and ensure that valid card is received, destroyed, registered and acknowledgement memo.• Correspond for all cards relate disuse (loss, renewal, increase/decrease limit, etc)• Responsible for card business and operations for more than 50 Million Financial, Payment and Subsidy (Branded, Un-Branded) Card Products.• Managing all card products services and operations as well card products business development.Working on cortex System

  • PassApp
    • Egypt
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Operations Manager
      • Jul 2018 - May 2020

      Manage staff responsible for event coordination activities.• Ensure staff is adequately prepared for event.• Leading negotiations with vendors and suppliers.• Coordinate all operations activities.• Come up with innovative ideas to enhance the event’s success.• Ensure that event goes smoothly.• Analyze the event’s success and prepare reports.• Develop relationships with clients.• Ability to build and maintain strong client relationships.• Ability to demonstrate and translate business strategy into day to daydelivery.• Follow up on the Financial Reports• Review of organizational/productivity objectives in line with the commercialcontract of some of the key accounts.• Follow up on commercial updates.• Ensure delivery of Client KPIs/Sales targets including day to day servicelevels, customer experience, quality measures and compliance measures. -Track project progress, Project status reporting.• Express the client’s operations strategies and objectives to make sure that thecompany reaches its target and operates effectively.• Assist various other senior executives and the company CEO.• Assist in developing long term plans to achieve company goals andobjectives.• Manage the company's commercial operations and various expenses andbudget.• Responsible for the complete operations of a small business.

  • e7gezly
    • Egypt
    • Internet Publishing
    • 1 - 100 Employee
    • Senior Operations Lead
      • Apr 2017 - Jul 2018

      • Build and maintain strong client relationships.• Demonstrate and translate business strategy into day to day delivery.• Follow up on the Financial Reports• Review of organizational/productivity objectives in line with the commercialcontract of some of the key accounts.• Follow up on commercial updates.• Ensure delivery of Client KPIs/Sales targets including day to day servicelevels, customer experience, quality measures and compliance measures.• Track project progress.• Project status reporting.• Provide structured mentorship in operational tasks, system interoperabilityand functionality.• Train, coach and mentor staff to ensure smooth adoption of any newprogram or application applied.• Execute the client’s operations strategies and objectives to make sure thatthe company reaches its target and operates effectively.• Assist various other senior executives and the company CEO.• Assist in developing long term plans to achieve the company goals andobjectives.• Work in an Outsourcing or contact center operation.• Manage large multi-site /multi skilled contact centers.

  • Fly Air Cairo
    • Operation Executive
      • Jan 2016 - Apr 2017

      • In the team that has implemented Amadeus booking engine as the newbooking engine for AirCairo• Managing online booking reservations from the operations prospective• Preparing financial reports that reflects the P&L for the senior management. • In the team that has implemented Amadeus booking engine as the newbooking engine for AirCairo• Managing online booking reservations from the operations prospective• Preparing financial reports that reflects the P&L for the senior management.

  • e7gezly
    • Egypt
    • Internet Publishing
    • 1 - 100 Employee
    • Operation Executive
      • Dec 2011 - Dec 2015

      Manage the company's commercial operations and various expenses andbudget.• Manage operations of a small business.• Manage some of the operational tasks and look after the maintenance ofequipment and facilities.• Report to various parts of the organization and acts like Chief OperationsOfficer, Facilities Executive and has direct access to the senior management.• Coordinate activities across different organizational functions.• Statue project reporting.• Training activities for customers

  • Farah tell
    • Call Center Agent
      • May 2008 - Oct 2010

      Assist customers with their queries.• Convince the customer to buy international calls.• Explains to the customers the instructions for their technical problems Assist customers with their queries.• Convince the customer to buy international calls.• Explains to the customers the instructions for their technical problems

Education

  • Faculty of commerce ain shams
    Bachelor's degree, Accounting
    2003 - 2006

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