Hassan Farid
Customer Success Manager MENA region at Calabrio, Inc.- Claim this Profile
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Bio
Paulo Pereira (he/him)
Hassan worked with me earlier on his career and it was clear the potencial and will to step up to more senior roles. He kept his team (quality and training) well organized making it easy to implement any new projects since structure was already there.
Aakash William John
I’ve worked with many different people in Training and Quality Assurance, but Hassan has been exceptionally good at what he does. His approach towards work and understanding of his role is impeccable. Definitely an asset to any team.
Paulo Pereira (he/him)
Hassan worked with me earlier on his career and it was clear the potencial and will to step up to more senior roles. He kept his team (quality and training) well organized making it easy to implement any new projects since structure was already there.
Aakash William John
I’ve worked with many different people in Training and Quality Assurance, but Hassan has been exceptionally good at what he does. His approach towards work and understanding of his role is impeccable. Definitely an asset to any team.
Paulo Pereira (he/him)
Hassan worked with me earlier on his career and it was clear the potencial and will to step up to more senior roles. He kept his team (quality and training) well organized making it easy to implement any new projects since structure was already there.
Aakash William John
I’ve worked with many different people in Training and Quality Assurance, but Hassan has been exceptionally good at what he does. His approach towards work and understanding of his role is impeccable. Definitely an asset to any team.
Paulo Pereira (he/him)
Hassan worked with me earlier on his career and it was clear the potencial and will to step up to more senior roles. He kept his team (quality and training) well organized making it easy to implement any new projects since structure was already there.
Aakash William John
I’ve worked with many different people in Training and Quality Assurance, but Hassan has been exceptionally good at what he does. His approach towards work and understanding of his role is impeccable. Definitely an asset to any team.
Credentials
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Certificate of Achievement in Sales and Marketing
American University in CairoMar, 2010- Nov, 2024
Experience
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Calabrio, Inc.
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United States
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Software Development
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400 - 500 Employee
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Customer Success Manager MENA region
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Jul 2020 - Oct 2023
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Careem
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United Arab Emirates
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Software Development
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700 & Above Employee
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Care Experience Manager - Careem NOW
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Jan 2020 - Jun 2020
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Sr. Training And Quality Manager - Careem NOW
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Dec 2018 - Jan 2020
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Regional Quality Manager
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Aug 2017 - Dec 2018
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Convergys
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Training And Quality Site Manager
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Dec 2013 - Jul 2017
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Quality Team Manager
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Jan 2012 - Jan 2014
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Customer Support Supervisor
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Aug 2010 - Jan 2012
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Unified Global system
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Saudi Arabia
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Technical Project/ Training Manager
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Feb 2009 - Jun 2010
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Promethean
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United States
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Education Administration Programs
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500 - 600 Employee
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Technical Support and Training Team Leader
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May 2006 - Feb 2009
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E-Learning Solutions
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Saudi Arabia
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Customer Relation Executive
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Sep 2006 - May 2007
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Education
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2001 - 2006
Civil Aviation Academy
Bachelor's of Science -
2010 - 2010
The American University in Cairo
Certificate of Achievement in Sales and Marketing
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