Hasmik Musayelian

Contact Center Operations Manager at CMX Solutions GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Yerevan, Yerevan, Armenia, AM
Languages
  • Русский Professional working proficiency
  • English Professional working proficiency
  • Armenian Native or bilingual proficiency
  • Spain Elementary proficiency

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5.0

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Ofelya Papikyan

The best and carriing manager, i have ever had

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Experience

    • Germany
    • Telecommunications
    • 1 - 100 Employee
    • Contact Center Operations Manager
      • Feb 2022 - Present

    • Contact Center Manager
      • Jan 2019 - Feb 2022

    • United States
    • Retail
    • 1 - 100 Employee
    • Head of Customer Happiness Department
      • Oct 2017 - Jan 2019

    • Customer Care Supervisor
      • Jun 2016 - Oct 2017

    • Armenia
    • Telecommunications
    • 500 - 600 Employee
    • Call Center Shift Leader
      • Mar 2016 - Jun 2016

      Customer support in the sphere of telecommunication. Customer support in the sphere of telecommunication.

    • Call Center Shift Leader
      • Sep 2009 - Mar 2016

      Customer support in the sphere of telecommunication. Customer support in the sphere of telecommunication.

    • Translator
      • Mar 2004 - Sep 2009

      Translation of daily news flow from Armenian and Russian into English. Spheres of politics, economics, culture, education, sports, etc. Translation of daily news flow from Armenian and Russian into English. Spheres of politics, economics, culture, education, sports, etc.

    • English Language Teacher
      • Oct 2000 - Sep 2004

      Teaching, preparation of presentations, etc. Coordination of three on-line school projects /Youth Rights Protective Club, Human Rights and Democracy, Armenian Interschool Portal/, Participation and second place winner of United States - Armenia Award for Excellence in Teaching English, by the Bureau of Educational and Cultural Affairs of U.S. Department of State and American Councils for Iternational Education ACTR-ACCELS Teaching, preparation of presentations, etc. Coordination of three on-line school projects /Youth Rights Protective Club, Human Rights and Democracy, Armenian Interschool Portal/, Participation and second place winner of United States - Armenia Award for Excellence in Teaching English, by the Bureau of Educational and Cultural Affairs of U.S. Department of State and American Councils for Iternational Education ACTR-ACCELS

Education

  • The Yerevan State Linguistic University after V. Brusov
    specialist, Russian Language and Literature and English Laguage Specialist
    1997 - 2002

Community

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