Haskel Causey
Customer Service Manager at Parks Coffee- Claim this Profile
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Topline Score
Bio
Credentials
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Technical Support Fundamentals
CourseraAug, 2020- Oct, 2024 -
Google Certification
Google -
Samsung GSPN Engineer
Samsung Electronics
Experience
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Parks Coffee
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United States
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Facilities Services
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100 - 200 Employee
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Customer Service Manager
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Jul 2023 - Present
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Service Tech and Sales
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May 2022 - Present
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Batteries Plus Bulbs
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United States
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1 - 100 Employee
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Repair Technician & Customer Expert
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Oct 2021 - May 2022
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uBreakiFix
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United States
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Computers and Electronics Manufacturing
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700 & Above Employee
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Repair Technician & Customer Expert
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May 2021 - Oct 2021
• Resolved electronic device issues by troubleshooting and repairing customer’s phones, tablets, and gaming consoles • Trained newly hired technicians for repairing devices • Referred to device manuals to ensure the repairs done to the units are accurate • Informed customers on the warranty provided for the devices repaired • Analyzed and diagnosed devices before proceeding with the repairs • Resolved electronic device issues by troubleshooting and repairing customer’s phones, tablets, and gaming consoles • Trained newly hired technicians for repairing devices • Referred to device manuals to ensure the repairs done to the units are accurate • Informed customers on the warranty provided for the devices repaired • Analyzed and diagnosed devices before proceeding with the repairs
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Bermex
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Canada
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Furniture and Home Furnishings Manufacturing
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1 - 100 Employee
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Meter Reader
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Nov 2020 - Apr 2021
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Education
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2016 - 2020
Austin Community College
Associate of Applied Science - AAS, Computer Information Technology, Computer Programming
Community
