Experience

N-able Private Limited

• Sri Lanka
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Executive - Support Renewals & Contract Management

  • Apr 2017 - Present

  1. Handle tenders/ new renewal opportunities and existing renewals on the Database.2. Request renewal pricing from Vendors, do follow-ups and negotiations.3. Check inventory along with the pricing and validate the BOM before doing the costing.4. Prepare Cost sheets, Financial proposals, Annexures, Compliance sheets and share with Account Managers.5. Prepare Annual Maintenance Agreements for support renewals.6. Once the project/ renewal orders are completed, share the Renewal Confirmation Certificate (Service Activation Form) with customers.7. Update and maintain renewal database according to the completion of both new projects and renewals.8. Handling petty cash for Support team and coordinate with Finance.9. Prepare documents and do coordination with Nielsen team for Customer Satisfaction Survey.10. Maintain customer database for renewal sales.



Virtusa

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Executive - Shared Services

  • Jan 2014 - Sep 2016

  1. Assist the Project Manager in their day to day project operations.2. Handle Monthly Billing and Invoicing.3. Analyze the incidents and forecast revenue for the upcoming months.4. Work on Monthly Allowances for Project team members.5. Transport and Meal arrangement for the onsite resources.6. Liaise with the Resource Management Team with regard to open resource request, resource allocations and de-allocations. 1. Assist the Project Manager in their day to day project operations.2. Handle Monthly Billing and Invoicing.3. Analyze the incidents and forecast revenue for the upcoming months.4. Work on Monthly Allowances for Project team members.5. Transport and Meal arrangement for the onsite resources.6. Liaise with the Resource Management Team with regard to open resource request, resource allocations and de-allocations.



Lanka Bell

• Sri Lanka
• Telecommunications
• 200 - 300 Employee

• Billing Assistant - Credit and Control Department

  • Nov 2011 - Jan 2014

  1. Monthly Bank Reconciliation and Credit Card Reconciliation.2. Coordinate with Banks and handle online payments (both Bank payments and other financial companies such as Singer, Abans etc.)3. Monthly Manual billing for corporate customers.4. Handle Credit and Debit adjustment and coordinate with internal audit department.5. Prepare Monthly Revenue reports.6. Assist the Head of Credit Department in his day to day operations. 1. Monthly Bank Reconciliation and Credit Card Reconciliation.2. Coordinate with Banks and handle online payments (both Bank payments and other financial companies such as Singer, Abans etc.)3. Monthly Manual billing for corporate customers.4. Handle Credit and Debit adjustment and coordinate with internal audit department.5. Prepare Monthly Revenue reports.6. Assist the Head of Credit Department in his day to day operations.



Pan Asia Banking Corporation PLC

• Sri Lanka
• Banking
• 700 & Above Employee

• Trainee Banking Assistant

  • Mar 2011 - Oct 2011

  1. Savings and Current accounts opening.2. Handle Pay Orders, Money Transfers, Bank Guarantees.3. Represent as a Customer care officer and resolving day to day operational issues.4. Handle documentation for Loans.5. Handle records for Stock. 1. Savings and Current accounts opening.2. Handle Pay Orders, Money Transfers, Bank Guarantees.3. Represent as a Customer care officer and resolving day to day operational issues.4. Handle documentation for Loans.5. Handle records for Stock.