Experience

Ingress Auto

• Malaysia
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Customer Relations Executive

  • Apr 2021 - Present

  - Maintains good relationship with clients that contributed to their retention.- Directly communicate with BMW Malaysia in providing the solutions.- Monitor and assess the activities of our competitors to proactively satisfy and retain our clients.- Provide solution to any customer complaints promptly and professionally within the set timeline.- Set targets for the department to achieve BMW(M) requirement and develop it with execution. - Determine customers' needs, pain points, and desires by reviewing the VOC platform. Show less

• PROTÉGÉ Trainee

  • Aug 2020 - Mar 2021

• Internship Trainee

  • Feb 2020 - Jul 2020



Petronas

• Seremban, Negri Sembilan, Malaysia

• Cashier

  • Oct 2016 - May 2017



Puspakom Sdn Bhd

• Malaysia
• Public Safety
• 100 - 200 Employee

• Vehicle Examiner

  • Jun 2016 - Sep 2016

  - Perform vehicle inspection in compliance to the Act, Standard Procedures and Rules & Regulations. - Ensure all equipment and tools for inspection purposes are in good conditions and well maintained. - Prepare inspection reports and ensure proper filing of documentation. - Attend customer queries and assign to the right personal. - Perform vehicle inspection in compliance to the Act, Standard Procedures and Rules & Regulations. - Ensure all equipment and tools for inspection purposes are in good conditions and well maintained. - Prepare inspection reports and ensure proper filing of documentation. - Attend customer queries and assign to the right personal.