Experience

Qatar Golf International

• Qatar
• Truck Transportation
• 1 - 100 Employee

• Administrator

  • May 2020 - Present

  Responsibilities • Manage office supplies stock and place orders • Prepare regular reports on expenses and office budgets • Maintain and update company databases • Organize a filing system for important and confidential company documents • Answer queries by employees and clients • Maintain a company calendar and schedule appointments • Book meeting rooms as required • Distribute and store correspondence (e.g. letters, emails and packages) • Prepare reports and presentations with statistical data, as assigned • Prepare Daily sales reports and monthly summary reports. • Install and configure software and hardware • Manage network servers and technology tools • Set up accounts and workstations • Troubleshoot issues and outages • Build an internal wiki with technical documentation, manuals and IT policies • Ensure security through access controls, backups and firewalls • Upgrade systems with new releases and models. • Provide technical assistance with computer hardware and software. • Resolve issues for staff via phone, in person, or electronically. • Perform hardware and software installations, configurations and updates as needed. • Resolve technical issues in a timely manner using available resources within the company. Show less



HashNET Solutions

• Sri Lanka
• Design Services

• Co-Founder, Web / Graphic Designer / Digital Marketing Associate

  • Jan 2011 - Present

  Responsibilities : • Used CoralDraw and Photoshop to develop product mockups and prototype designs. • Developed collateral such as display, marketing and packaging materials to support product branding strategies. • Coordinated, created and scheduled content, designs and periodic updates to company website. • Cultivated positive relationships with more than 50 clients by maintaining 85% satisfaction rate. • Developed creative design for marketing packages, including print materials, brochures, banners and signs. • Implemented digital marketing campaigns for clients. (Facebook, Google AdWords, Twitter, Instagram, LinkedIn, Quora Ads.) • Used CoralDraw to create images and layouts. • Contributed design ideas in early planning stages with customers and project managers. • Applied knowledge of production to create high-quality images. • Created aesthetically pleasing advertisements that complemented products. • Met with customers to present mockups and collect information for adjustments. • Applied creative expertise to present marketing concepts. • Employed design fundamentals when selecting typography, composition, layout and color in design work. • Created digital image files for use in digital and traditional printing methods. • Developed print materials such as brochures, banners and signs • Managing & Maintain Domain, Hosting, Websites and Mail Accounts thru Linux C Panel • Installation of Softaculous Cloud Applications (Wordpress, Joomla, AbanteCart, Open Cart, Moodel, Roundcube) • Installed required plugins and additional coding to fit final design and functionality requirements. • Provided timely resolution to reported website problems by integrating new solutions into existing platforms. Show less



Elections Office ,Gampaha

• IT Executive

  • Apr 2012 - Feb 2020

  Responsibilities: • Installed PC hardware, completed software Installation, updates and assessed security patches for optimized computer use. • Operating System installation (Windows XP / Vista / 7 / 8 / 10) • Assessed, troubleshoot and repaired various machines such as desktops, printers. • Defined and documented technical support best practices for Windows technologies. • Advocated for aggressive testing and problem analysis for server, desktop and IT infrastructure work. • Monitored servers and escalated emergency technical issues beyond scope to maintain optimum up-time. • Applied emerging technology knowledge to achieve key business objectives. • Incorporated technology guidelines, controls, processes and solutions to mitigate business risks. Show less



Bright Collage

• ICT Instructor

  • Apr 2014 - Dec 2018

  Bright Collage is a Education Institute in Sri Lanka, Located at Thihariya area. Responsibilities: • Helped individuals develop life skills, improve knowledge and enhance vocational skills. • Provided individualized tutoring and support to bring up core academic knowledge of all students. • Developed and managed student activities and assessments to track student progress. • Developed curricula and course syllabi covering required subject areas and promoting student knowledge. • Monitored social media and online sources for industry trends. Show less



SHREDICT (School of Human Resources Development in Information and Computer Technology)

• ICT Instructor

  • Jun 2012 - Dec 2012

  SHREDICT is a ICT Training and IT Education Institute in Sri Lanka, Located at Kiribathgoda area. Responsibilities: • Helped individuals develop life skills, improve knowledge and enhance vocational skills. • Provided individualized tutoring and support to bring up core academic knowledge of all students. • Developed and managed student activities and assessments to track student progress. • Developed curricula and course syllabi covering required subject areas and promoting student knowledge. • Monitored social media and online sources for industry trends. Show less



Alli Company (Pvt) Ltd

• Sri Lanka
• Food and Beverage Services
• 1 - 100 Employee

• IT Executive

  • Jul 2009 - Aug 2011

  The Company is Major food Manufacturer in Sri Lanka. Responsibilities: • Installed PC hardware, completed software Installation, updates and assessed security patches for optimized computer use. • Operating System installation (Windows XP / Vista / 7 / 8 / 10) • Assessed, troubleshoot and repaired various machines such as desktops, printers. • Defined and documented technical support best practices for Windows technologies. • Advocated for aggressive testing and problem analysis for server, desktop and IT infrastructure work. • Monitored servers and escalated emergency technical issues beyond scope to maintain optimum up-time. • Applied emerging technology knowledge to achieve key business objectives. • Incorporated technology guidelines, controls, processes and solutions to mitigate business risks. • Managed sales, operational data and software solutions to align with company strategic vision. • Delivered cost-benefit analysis to weigh financial decision impact against desired outcomes. • Configured and implemented IT initiatives to produce measurable business value. • Influenced and directed IT infrastructure to drive key business strategies and processes. • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions. • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation. Show less



Skymob Holdings (Authorized Dealer for Airtel Sri Lanka)

• Accounts Assistant

  • Sep 2007 - May 2008

  The Company is Authorized Dealer for Leading Telecommunication Company Airtel Sri Lanka. Reporting to Sales Manager. Responsibilities: • Applied proper codes to invoices, files and receipts to keep records organized and easily searchable. • Assessed data and information to verify entry, calculation and billing code accuracy. • Created detailed commission reports for sales representatives and dealers both weekly and monthly. • Communicated with suppliers to reconcile invoice payments. Maintain receipts, records, and withdrawals of the stockroom • Receive, unload, and shelve supplies • Perform other stock-related duties, including returning, packing, pricing, and labeling supplies • Inspect deliveries for damage or discrepancies; report those to accounting for reimbursements and record keeping • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked. • Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards. • Conducted periodic inventory inspections and reported out-of-stock items. • Rotate stock and coordinate the disposal of surpluses • Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control • Coordinate the handling of freight, the movement of equipment, and necessary minor repairs • Maintained effective team member communication. • Maintained accurate inventory records to provide data for use in audits and completion of order requests • Recorded information, shortages and discrepancies to keep records current and accurate. Show less



Nabaviyyah Institute - Beruwala, Sri Lanka

• IT Instructor

  • Apr 2006 - Sep 2007

  Nabaviyya is a Education Institute in Sri Lanka, Located at Beruwala area. Responsibilities: • Helped individuals develop life skills, improve knowledge and enhance vocational skills. • Provided individualized tutoring and support to bring up core academic knowledge of all students. • Developed and managed student activities and assessments to track student progress. • Developed curricula and course syllabi covering required subject areas and promoting student knowledge. • Monitored social media and online sources for industry trends. Show less



AMTECH Computer Solutions

• India
• Information Technology & Services

• Customer Support Executive

  • Jan 2005 - Dec 2005

  Responsibilities : • Installed PC hardware, completed software Installation, updates and assessed security patches for optimized computer use. • Operating System installation (Windows XP / Vista) • Assessed, troubleshoot and repaired various machines such as desktops, printers. • Advocated for aggressive testing and problem analysis for server, desktop and IT infrastructure work. • Incorporated technology guidelines, controls, processes and solutions to mitigate business risks. • Managed sales, operational data and software solutions to align with company strategic vision. • Delivered cost-benefit analysis to weigh financial decision impact against desired outcomes. • Configured and implemented IT initiatives to produce measurable business value. • Liaised with executive leaders to solve operational and workflow issues to reduce breakdown in data communication. • Influenced and directed IT infrastructure to drive key business strategies and processes. • Analyzed network security and current infrastructure to assess areas in need of improvement and develop solutions. • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation. Show less