Hashim M.

Information Technology Support Officer at Police Credit Union SA & NT
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Contact Information
Location
Greater Adelaide Area, AU
Languages
  • English Full professional proficiency
  • Urdu Native or bilingual proficiency
  • Arabic Native or bilingual proficiency

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Bio

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5.0

/5.0
/ Based on 2 ratings
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Maysam Besiso

He's really lovely person, always smiling, never late on anyone need help, if he work anywhere, he make it wonderful environment for everyone

Angela Simionato

I give Hashim this recommendation with great enthusiasm. I was Hashim's team leader and manager at NEC Aust. In his time he has displayed attentiveness to customers needs and follows through. Hashim is a calm person by nature but in an awkward and uncomfortable situation always manages to turn it to a positive one. Giving instruction, Hashim is clear and concise making sure questions are understood. Hashim has a friendly nature and builds rapport with colleagues, managers and anyone that crosses his path with great wit and humour. His honesty and integrity is unquestionable. Hashim has a great deal of knowledge both technically and professionally. He goes above and beyond the expectations. Hashim is well equipped to grow from challenges that he is presented with. Hashim is an absolute pleasure to work with, I would recommend Hashim without reservation.

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Credentials

  • Introduction to Cybersecurity Tools & Cyber Attacks
    Coursera
    Feb, 2023
    - Oct, 2024
  • CompTIA A+: Security Fundamentals
    Skillsoft
    Apr, 2020
    - Oct, 2024
  • Business Communication
    Goodwill Community Foundation Inc.
    Jun, 2019
    - Oct, 2024
  • ITIL 4 Foundation
    Udemy
    Jun, 2019
    - Oct, 2024
  • System Administration and IT infrastructure services
    Coursera
    May, 2019
    - Oct, 2024
  • Windows 10: Advanced Troubleshooting for IT Support
    LinkedIn
    May, 2019
    - Oct, 2024
  • Windows 10: Troubleshooting for IT Support
    LinkedIn
    May, 2019
    - Oct, 2024
  • Windows Server 2012: Install, Configure, and Administer Active Directory
    LinkedIn
    May, 2019
    - Oct, 2024
  • IT - Troubleshooting Windows
    edX
    Apr, 2019
    - Oct, 2024
  • Technical Support Fundamentals
    Google
    Oct, 2018
    - Oct, 2024
  • Technical Support Fundamentals
    Coursera
    Oct, 2018
    - Oct, 2024
  • (ISC)² Candidate
    (ISC)²
    Feb, 2023
    - Oct, 2024

Experience

    • Australia
    • Financial Services
    • 1 - 100 Employee
    • Information Technology Support Officer
      • Apr 2022 - Present
    • Australia
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Service Desk Analyst
      • Sep 2018 - Present

      Service Desk Analyst for Corporate Customers. Service Desk Analyst for Corporate Customers.

    • Systems Helpdesk Officer - Contract-
      • Dec 2017 - Sep 2018

      Systems Desktop Officer to support the government clients on the smooth and worry free operation of their System. Systems Desktop Officer to support the government clients on the smooth and worry free operation of their System.

    • Australia
    • Hospitals and Health Care
    • 700 & Above Employee
    • Desktop Support Officer - Contract-
      • Sep 2017 - Nov 2017

      Technology and Desktop support Officer for South Australia Health on 3 months contract. Supporting multiple health campuses using remote system managing tools and first line of contact for customers. Technology and Desktop support Officer for South Australia Health on 3 months contract. Supporting multiple health campuses using remote system managing tools and first line of contact for customers.

    • Saudi Arabia
    • Hospitals and Health Care
    • 400 - 500 Employee
    • System and Insurance claim Processor - Contract -
      • Apr 2017 - Jun 2017

      Insurance IT Support Insurance IT Support

    • Saudi Arabia
    • Hospitals and Health Care
    • 700 & Above Employee
    • IT Support Engineer
      • May 2008 - Dec 2016

      Installing, Troubleshooting , Maintaining Hardware and Software. Maintenance of the IT devices and supporting users offline and online. System administration and user account management. Installing, Troubleshooting , Maintaining Hardware and Software. Maintenance of the IT devices and supporting users offline and online. System administration and user account management.

    • IT Support Technician
      • May 2009 - Aug 2012

      Worked as a IT Support Technician at International Medical Center (IMC) through JobsKey as an outsourced employee. Worked as a IT Support Technician at International Medical Center (IMC) through JobsKey as an outsourced employee.

    • Lebanon
    • Information Technology & Services
    • 1 - 100 Employee
    • Computer Technician / System Operator
      • Feb 2006 - Sep 2006

      Support of advertising systems, maintenance and training. Support of advertising systems, maintenance and training.

Education

  • Allama Iqbal Open University
    Bachelor Degree in Business and I.T, Information Technology
    2002 - 2006
  • Pakistan International School Jeddah - PISJ AZIZIA
    Higher Secondary School, Arts and Economics
    1987 - 1995

Community

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