Experience

Gaj International Publications

• Iran
• Book and Periodical Publishing
• 1 - 100 Employee

• Sr. Technical Expert (Collaboration & Network)

  • Jan 2010 - Present

  - upgrade Cucm Sub And Pub 11x using FileZilla FTP or TFTP - Configure and install stack 4 switches - Configure 35 phones partition and CSS (day to day stuff) - Deliver VOIP services to 350 end users - Maintain and support 2 Cisco router, switching protocols & VPN tunnels -Setting up and Manage local and Wide area network (LAN, WAN) to maximum network uptime 99.9% -Migration from 6 ISDN to SIP on Cisco CUBE; including extensive network/SIP -troubleshooting and automated load testing using UCCX as a call generation and reporting tool. -Upgrade from 6.x to 11.x CUCM, including programmatic analysis and cleanup of devices to ensure compliance with the new enforced licensing model -Set up of high-peak-volume Contact Centre services to deal with in excess of 15,000 calls -per day delivered to a temporary Contact Centre made of of 100+ agents - Development of reports using Cisco Unified Intelligence Centre reporting engine, both for the UCCX GUI and wallboard 11.5 -The Contact Centre was implemented based on IPCommute standardised UCCX 11x scripts enabling simple Show less



maral setare

• Iran

• Sr. Technical Expert (Collaboration & Network)

  • Jan 2015 - Present

  Sr. Technical Expert (Collaboration & Network) - Support Cisco phones registration and call quality CME and CUCM 11x - Configure Cisco Phones on CUCM with Partitions and CSS 11.5 - administration of 2 firewall environments in line with IT security policy and 170 policy rule - Connect 6 sites in Iran via P2P - Configure IPSEC tunnels between 8 sites in Iran Sr. Technical Expert (Collaboration & Network) - Support Cisco phones registration and call quality CME and CUCM 11x - Configure Cisco Phones on CUCM with Partitions and CSS 11.5 - administration of 2 firewall environments in line with IT security policy and 170 policy rule - Connect 6 sites in Iran via P2P - Configure IPSEC tunnels between 8 sites in Iran



Ardakan Industrial Ceramics

• Iran
• Glass, Ceramics and Concrete Manufacturing
• 1 - 100 Employee

• Network Designer

  • Oct 2022 - Nov 2022

  - Initially employed as a Systems Engineer to maintain and develop the internal systems of all types. This included deployment and management of the Cisco-based network Microsoft Service and Active Directory Server, all applications and services used internally from DHCP Server for 4 pool and DNS - Acounting internet service for 40 Client - Install Isabbel version 4 - Configuration Mikrotik Router RB1100 - Configuration Cisco Switch series 2960x for 10 vlan and conection with Core sw Show less



ModaresaneSharif.ac

• Iran
• Education Administration Programs
• 1 - 100 Employee

• Sr. Unified communications Engineer

  • Mar 2017 - Aug 2022

  Sr. Unified communications Engineer - Install and Config Elastix Server 4 - Configuration Time schedule 7/24 - Create Ivr For incoming 2 sip trunk - Assign 70 users with ring group and Queue - Configuration voice gateway Cisco 28xx - Support Service Voip Version 4 Sr. Unified communications Engineer - Install and Config Elastix Server 4 - Configuration Time schedule 7/24 - Create Ivr For incoming 2 sip trunk - Assign 70 users with ring group and Queue - Configuration voice gateway Cisco 28xx - Support Service Voip Version 4



Wien Shoes

• Iran

• Sr. Network

  • Jul 2013 - Dec 2016

  -Administrate and monitoring 30 Server the performance of LAN/WAN network using the remote connection. -Responsible for installation and repair of hardware and software systems (servers, Laptops, Tablets), troubleshooting computer and network issues, and installation and maintenance both IP and analog camera systems including configuring IP addresses with the various operating systems almost 300 IP camera - Deliver IP Service Level Agreement SLAs to 99% -Administrate and monitoring 30 Server the performance of LAN/WAN network using the remote connection. -Responsible for installation and repair of hardware and software systems (servers, Laptops, Tablets), troubleshooting computer and network issues, and installation and maintenance both IP and analog camera systems including configuring IP addresses with the various operating systems almost 300 IP camera - Deliver IP Service Level Agreement SLAs to 99%