Harvey Schofield
Head Of Customer Relations at Guide Education- Claim this Profile
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Bio
Credentials
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Social Media for Business Level 2
Adam's AcademyAug, 2021- Sep, 2024 -
Leadership Management Advanced Diploma Level 4
Adam's AcademyMay, 2021- Sep, 2024 -
Advanced Diploma in Hypnosis
Adam's AcademyFeb, 2021- Sep, 2024 -
Coaching and Mentoring Advanced Diploma Level 4
Adam's AcademyFeb, 2021- Sep, 2024 -
Child Psychology Advanced Diploma
Adam's AcademyJul, 2020- Sep, 2024
Experience
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Guide Education
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United Kingdom
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E-Learning Providers
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1 - 100 Employee
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Head Of Customer Relations
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Apr 2021 - Present
I manage a team of people both in the UK and Internationally. We ensure customer service is of an outstanding level to all of our customers including schools, Multi Academy Trusts, Influencers and businesses.Here I can share my experience and knowledge with schools across the world. I get to meet Headteachers and CEO's of Multi Academy Trusts to discuss their teacher development needs. This covers areas from beginner teachers (TA's) all the way through to leadership and management training such as (becoming a school wide change maker). The team here at Guide Education are very focussed and determined to create cutting edge technology to support the ever growing demand for teachers worldwide.
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Schofield Education Services
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United Kingdom
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E-Learning Providers
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Chief Executive Officer
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Dec 2019 - Present
An 'in house' social media platform - LMS - Detailed data analysis of attendance and behaviour - Improved parental engagement - Building relationships with home and school. An 'in house' social media platform - LMS - Detailed data analysis of attendance and behaviour - Improved parental engagement - Building relationships with home and school.
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Deputy Headteacher
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Sep 2010 - Nov 2018
The Stone Soup Academy is where the journey began for me. A wonderful AP set up in Nottingham city center. Stone Soup didn't become an AP until 2012 where I was part of the team that were one of the first in the country to secure OFSTED Outstanding grades at an Alternative Provision free School. We secured outstanding in May 2014 and outstanding again in March 2019 following the first short inspection. The Stone Soup Academy is where the journey began for me. A wonderful AP set up in Nottingham city center. Stone Soup didn't become an AP until 2012 where I was part of the team that were one of the first in the country to secure OFSTED Outstanding grades at an Alternative Provision free School. We secured outstanding in May 2014 and outstanding again in March 2019 following the first short inspection.
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Security Professional
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Jan 2004 - Jun 2010
I have worked as a door superviser for the company my father owned. I learnt many skills in this role:Conflict management - by way of diffusing escalating conflicts between groups or two individuals using communication (Tonality, body language, movement, eye contact and much more)Teamwork in a potentially dangerous environement - Each of the team working the venue had to know where each team member was, we used radio and the rule of not leaving at least one team members line of sight at all times. I believe it is this foundation from a young age that allowed me to develop the skill of reading body language and using communication skills that allowed me to progress into the world of working with disengaged children.
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Community
