Harvey Liu

Engagement Manager at Merge
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Contact Information
us****@****om
(386) 825-5501
Location
New York, New York, United States, US
Languages
  • French -
  • Mandarin Chinese -

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Bio

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Credentials

  • Product Management Certificate
    Product School
    May, 2020
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Engagement Manager
      • Aug 2023 - Present

      Building unified APIs for B2B companies Building unified APIs for B2B companies

    • United States
    • Software Development
    • 500 - 600 Employee
    • Product Strategist, Experiment
      • Oct 2021 - Jan 2023

      Inaugural Product Strategist hire to help build the GTM motion for Amplitude Experiment. I worked cross functionally with Product, Engineering, Pre/Post Sales, and Marketing to form a perspective on how Amplitude's AB-Testing solution fit within the developer ecosystem, and then launch/execute a plan for implementation and adoption. I also built a framework for measuring customer health, a roadmap for product adoption, and collaborated with Sales and Customer Success to build assets to drive… Show more Inaugural Product Strategist hire to help build the GTM motion for Amplitude Experiment. I worked cross functionally with Product, Engineering, Pre/Post Sales, and Marketing to form a perspective on how Amplitude's AB-Testing solution fit within the developer ecosystem, and then launch/execute a plan for implementation and adoption. I also built a framework for measuring customer health, a roadmap for product adoption, and collaborated with Sales and Customer Success to build assets to drive customer adoption/enablement. Show less Inaugural Product Strategist hire to help build the GTM motion for Amplitude Experiment. I worked cross functionally with Product, Engineering, Pre/Post Sales, and Marketing to form a perspective on how Amplitude's AB-Testing solution fit within the developer ecosystem, and then launch/execute a plan for implementation and adoption. I also built a framework for measuring customer health, a roadmap for product adoption, and collaborated with Sales and Customer Success to build assets to drive… Show more Inaugural Product Strategist hire to help build the GTM motion for Amplitude Experiment. I worked cross functionally with Product, Engineering, Pre/Post Sales, and Marketing to form a perspective on how Amplitude's AB-Testing solution fit within the developer ecosystem, and then launch/execute a plan for implementation and adoption. I also built a framework for measuring customer health, a roadmap for product adoption, and collaborated with Sales and Customer Success to build assets to drive customer adoption/enablement. Show less

    • United States
    • Software Development
    • 300 - 400 Employee
    • Senior Enterprise Customer Success Manager
      • Nov 2018 - Sep 2021

      One of the first CS hires at LaunchDarkly. Helped build and scale the post sales/customer growth motion, as well as implement across a portfolio of Enterprise and Strategic accounts One of the first CS hires at LaunchDarkly. Helped build and scale the post sales/customer growth motion, as well as implement across a portfolio of Enterprise and Strategic accounts

    • United States
    • Technology, Information and Internet
    • 100 - 200 Employee
    • Senior Customer Success Manager
      • Nov 2017 - Oct 2018

    • United States
    • Software Development
    • 1 - 100 Employee
    • Customer Success
      • Oct 2015 - Oct 2017

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Mobile Partnerships & Business Development
      • Jun 2014 - Sep 2015

      TrialPay, a Visa company (acquired April 2015) TrialPay, a Visa company (acquired April 2015)

    • United States
    • Investment Management
    • 100 - 200 Employee
    • Portfolio Management Analyst
      • Jul 2012 - Apr 2014

Education

  • Claremont McKenna College
    Bachelor of Arts (B.A.), International Relations and Affairs/Psychology
  • Université Paris Sorbonne (Paris IV)
  • John Paul II High School

Community

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