Experience

The Peligoni Group

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Purchasing and Operations Assistant

  • Jan 2023 - Present

  - Ensure budgets are communicated, managed and maintained - Provide the Operations Director with regular updates on our budget position - Research and procurement of club supplies and equipment. - Research and action cost-efficient ways of having any necessary repair works carried out on higher value assets such as boats and vehicles - Ensure all purchasing is carried out in a cost-efficient manner. - Establish systems to control spending and maintain budgets over the summer months - Ensure all invoices are received in good time, are accurate and passed on to the accounts team - Arrange for the export of goods from the UK, conforming to customs requirements are met and arranging transport of good via sea and road. - Maintain good relationships with suppliers and contacts - Build and maintain a supplier database - Ongoing management and review of the club’s inventory - Gain an extensive understanding of all aspects of the operation of the club Show less



DCS Group (UK) Ltd

• United Kingdom
• Manufacturing
• 100 - 200 Employee

• Finance Assistant & Credit Controller

  • Apr 2022 - Jan 2023

  - Develop, maintain and improve relationships with internal and external stakeholders. - Work closely with account managers and customers to ensure resolution of deducted amounts / debit notes / customer claims - Monitoring of Debtor Accounts, flagging any consistent late payers, problem behaviours, missing information, and pro-active collection of overdue balances - Resolution of deducted amounts / debit notes / customer claims - Identify and mitigate risk, highlighting any issues to the Finance Manager - Ensure regular updates on SAGE X3 to enable transparency and availability of current information/reports - Provide information internally and externally to assist and enable organisational operations - Inputting invoices into the ledger. Recording onto a log for distribution of invoices to be signed off by relevant authorised personnel Show less



Nomad Foods

• United Kingdom
• Food and Beverage Manufacturing
• 700 & Above Employee

• UK & Ireland Customer Service Account Receivables Assistant

  • Aug 2021 - Apr 2022

  - Customer cash allocation to accounts within SAP system - Liaising with internal and external stakeholders to resolve disputed invoices and claims - Recording Customer Claims - Raising Credit Notes to Customers - Checking customer billing has been correctly performed - Creating and managing Customer master data - Retrieving audit documentation - Customer cash allocation to accounts within SAP system - Liaising with internal and external stakeholders to resolve disputed invoices and claims - Recording Customer Claims - Raising Credit Notes to Customers - Checking customer billing has been correctly performed - Creating and managing Customer master data - Retrieving audit documentation



British Airways

• United Kingdom
• Airlines and Aviation
• 700 & Above Employee

• Senior Cabin Crew

  • May 2018 - Sep 2021

  After doing my degree and working in my previous job, I took some time off and went travelling for 3 months around South East Asia. After returning I wanted to explore more of this amazing world and what better way to do this than joining BA and making my desire and aviation passion into a full time job, whilst learning so much on the way. Skills I have learned during my time at BA include: • Adapting customer service skills to different clientele in various cabins from different cultures while understanding every customer’s needs and expectations are different. • Built professional relationships, observed customers and to anticipate their needs to provide an exceptionally tailored experience • Providing safety & medical advice according to company procedures • Delegating as well as working in a team to ensure services run smoothly and promptly • Motivating the team, dealing with customer complaints/technical faults to guarantee every customer leaves satisfied • Learning all the safety elements of four different types of aircrafts and certifying all safety checks are completed in a timely manner to ensure an on-time departure Show less



Spar Convenience Stores

• United Kingdom
• Retail Groceries
• 1 - 100 Employee

• Store Manager

  • Jun 2016 - May 2018

  After achieving a 2:1 in Business and Management, it was time to put my knowledge into practice in the real world. Being manager of a local Spar Store the role included the following: • Managing and delegating workforce of eight employees as well as listening to staff and adapting roles to to maximise efficiency and keep employee satisfaction high. • Creating and leading marketing promotions in store • Successfully introduced home delivery to the local community • Analysing sale trends, managing stock intake and orders with the use of Epos software • Building relationships with stakeholders including accountants, local council and suppliers • Acting as first point of contact regarding customer complaints as well as personalising customers’ shopping experience by catering to their individual needs • Redesigning and replenishing the shop floor to maximise sales & minimise waste • Paying attention to detail to relevant documentation and accounts to identify possible errors • Completing weekly store Key Performance Indicators and liaising with other store managers Show less