Harvey Briones

Technical Support Specialist at SalonUltimate
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Location
Metro Cebu, PH

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Technical Support Specialist
      • Jun 2021 - Present
    • United States
    • Software Development
    • 100 - 200 Employee
    • Information Technology Service Desk
      • Oct 2019 - Jul 2021

      Supporting customer for business account Microsoft 365 applications. Supporting customer for business account Microsoft 365 applications.

    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Technical Support Specialist CHAT
      • Oct 2019 - Mar 2020

      Working as a Technical Support Specialist for Chat. Virgin mobile UK account. Working as a Technical Support Specialist for Chat. Virgin mobile UK account.

    • United States
    • Computers and Electronics Manufacturing
    • 700 & Above Employee
    • Technical Support Specialist
      • Mar 2019 - Dec 2019

      Chat support specialist for RING UK account. Chat support specialist for RING UK account.

    • Lead Generation Specialist
      • Jun 2019 - Aug 2019
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Iploy Staffing Solution
      • May 2018 - Mar 2019

      Medical Equipment Company for CPAP/PAP therapy. Company related: Montgomery Medical, Young Medical , Roberts Home Medical etc. Medical Equipment Company for CPAP/PAP therapy. Company related: Montgomery Medical, Young Medical , Roberts Home Medical etc.

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Technical Support Specialist
      • Aug 2016 - May 2018

      Technical Support Specialist for Century Link Internet Service Provider assisting customer for computer and internet issue. Do troubleshooting for modem/router issue as well. Technical Support Specialist for Century Link Internet Service Provider assisting customer for computer and internet issue. Do troubleshooting for modem/router issue as well.

    • United States
    • Telecommunications
    • 500 - 600 Employee
    • Customer Service Representative / Technical Support Specialist Level3
      • Sep 2014 - Jul 2016

      Tier 3 position handling Managerial Calls/Supervisor from Tier1 and Tier2 representative. Job task: Escalation and Retention Tier 3 position handling Managerial Calls/Supervisor from Tier1 and Tier2 representative. Job task: Escalation and Retention

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