Experience

Yugo

• United States
• Hospitality
• 300 - 400 Employee

• Assistant Residence Manager

  • Jun 2023 - Present

• Service and Sales Assistant

  • Sep 2022 - Jun 2023

  •Involved in sales and marketing activity to ensure all marketing channels have been utilised to their full potential.•Communicating effectively with customers to establish a rapport and build relationships, leading to repeated business. •Managing budgets and facilitating guidance to customer queries and complaints

• Student Ambassador

  • Nov 2021 - Aug 2022

  •Prepared 4+ events per month, thereby hitting the company’s KPIs and ensuring events are shared on social media platforms which results in a 15% increase in attendance rate from the previous year.•Assisted in daily operations of Hotel Season during Fringe Festival and ensured all guests had a positive experience, as reflected in online reviews.



Wincanton

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Warehouse Operative

  • Jun 2021 - Sep 2021

  •Registered 350+ items per shift ensuring daily targets were met and consistently verifying goods were correctly handled and packed. •Handled the task of unloading and loading vehicles, minimising product damage to achieve a 0% error rate. •Registered 350+ items per shift ensuring daily targets were met and consistently verifying goods were correctly handled and packed. •Handled the task of unloading and loading vehicles, minimising product damage to achieve a 0% error rate.



RBS Museum Late Night- National Museum Of Scotland

• United Kingdom
• Museums, Historical Sites, and Zoos

• Marketing Consultant

  • Jan 2020 - Mar 2020

  •Partnered with Edinburgh Business School to design a creative marketing proposal to improve internal KPIs through data analysis on the museum’s structure and target segmentation. •Assessed the financial statements, using accounting ratios, and worked as part of a 10-person team to develop innovative branded marketing for use by the sales team. •Examined methods to improve marketing communication to increase online traffic that involved collaborating with local companies. •Partnered with Edinburgh Business School to design a creative marketing proposal to improve internal KPIs through data analysis on the museum’s structure and target segmentation. •Assessed the financial statements, using accounting ratios, and worked as part of a 10-person team to develop innovative branded marketing for use by the sales team. •Examined methods to improve marketing communication to increase online traffic that involved collaborating with local companies.