Sales Planning Manager

• Jul 2023 - Present

Jewelry Lead Innovation

• Sep 2021 - Jul 2023

As a jewelry lead in the innovation wing, I am passionate about exploring new ideas, researching industry trends, and creating engaging content that resonates with our target audience. My primary responsibility is to pitch innovative jewelry ideas for the channel and ensure that they are executed flawlessly.

Personal Shopper

• Mar 2021 - Sep 2021

As a Personal Shopper for Shop LC USA, my role was to provide a personalized shopping experience for customers, ensuring that they found the perfect jewelry pieces to suit their needs. I engaged with customers over the phone, email, and chat, helping them to navigate the vast array of jewelry products available and providing them with expert advice on styles, trends, and materials.I was responsible for building strong relationships with customers, ensuring that their needs were always met and that they felt valued and respected. This involved taking the time to understand their preferences, budget, and style, and making recommendations based on these factors.In addition to providing expert advice and personalized service, I was also responsible for driving sales and achieving revenue targets. This involved staying up-to-date with industry trends and product knowledge, anticipating customer needs, and proactively making recommendations to increase sales. Show less

Technical Support Specialist

• Jul 2020 - Mar 2021

Sales Manager

• Jul 2017 - Mar 2020