Harsha Vats
Assistant Manager-PMO at All Western Mortgage- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Hindi -
-
English -
Topline Score
Bio
AMRENDU PANDEY
I’m amazed by Harsha’s ability analytical, management skills, a skill she uses to her benefit when making presentations to clients and colleagues. She is a highly focused person as well as analytical and can add to any team she is a part of. Her energy to make things happen was contagious and it helped us achieve great goals. One of the best analysts we had for sure.
Raman Sharma
I have worked with Harsha for around 2 years, and I was amazed to see her dedication and her hold on her project. She was handling a team as the SME and was the mentor for project transition. She is really sincere and future-oriented. All the very best Harsha!
AMRENDU PANDEY
I’m amazed by Harsha’s ability analytical, management skills, a skill she uses to her benefit when making presentations to clients and colleagues. She is a highly focused person as well as analytical and can add to any team she is a part of. Her energy to make things happen was contagious and it helped us achieve great goals. One of the best analysts we had for sure.
Raman Sharma
I have worked with Harsha for around 2 years, and I was amazed to see her dedication and her hold on her project. She was handling a team as the SME and was the mentor for project transition. She is really sincere and future-oriented. All the very best Harsha!
AMRENDU PANDEY
I’m amazed by Harsha’s ability analytical, management skills, a skill she uses to her benefit when making presentations to clients and colleagues. She is a highly focused person as well as analytical and can add to any team she is a part of. Her energy to make things happen was contagious and it helped us achieve great goals. One of the best analysts we had for sure.
Raman Sharma
I have worked with Harsha for around 2 years, and I was amazed to see her dedication and her hold on her project. She was handling a team as the SME and was the mentor for project transition. She is really sincere and future-oriented. All the very best Harsha!
AMRENDU PANDEY
I’m amazed by Harsha’s ability analytical, management skills, a skill she uses to her benefit when making presentations to clients and colleagues. She is a highly focused person as well as analytical and can add to any team she is a part of. Her energy to make things happen was contagious and it helped us achieve great goals. One of the best analysts we had for sure.
Raman Sharma
I have worked with Harsha for around 2 years, and I was amazed to see her dedication and her hold on her project. She was handling a team as the SME and was the mentor for project transition. She is really sincere and future-oriented. All the very best Harsha!
Credentials
-
EDP
NSICNov, 2011- Nov, 2024
Experience
-
All Western Mortgage
-
United States
-
Financial Services
-
100 - 200 Employee
-
Assistant Manager-PMO
-
Oct 2022 - Present
• Manage operations for the organisation. Co-ordination, supervision, and development of a growing team• Involve in people initiatives including recruiting and training professionals and act as a role model• To facilitate the establishment of new work from project initiation to 'business as usual• Manage full-time project• Team development (mentoring, counseling, team building)• Responsible for quality control, review of the team's work, and ensuring overall adherence to Turn Around Time, Key Performance Indicators, and Service Level Agreement• Interface regularly with engagement stakeholders, develop strong working relationships, and leverage information gained to anticipate company needs• Reporting and preparing Dashboards for teams including senior leadership• Able to effectively summarize and conclude work, applying appropriate documentation standards• Ability to effectively prioritize and execute tasks in a high-pressure Show less
-
-
Offshore operations admin
-
Sep 2020 - Oct 2022
-
-
-
Tiny Tails Home Trust
-
India
-
Non-profit Organizations
-
Chief Happiness Officer/Founder
-
Apr 2018 - Present
-
-
-
BT Group
-
United Kingdom
-
Telecommunications
-
700 & Above Employee
-
Service request manager
-
Mar 2016 - Dec 2019
Project: P&G & Jabil (Asia and Americas region) Support Project manager and work under their supervision. Project Coordination: End to End Service request process, Coordinating with stakeholders, Preparing and sharing SOW with stakeholders, follow up with various stakeholders to close the project. Project Documentation: Preparing report related to SLA and notify team about the status on daily basis, Preparing day to day SR report for the team, Handling various monthly important report which represents overall status of contract Update Standard operating process as per change Support for SRC activities Project: BT Consumers- To ensures that charges coming from OR/WS to BT Retail are correctly charged to consumers. Perform Gap Analysis PSTN/WLR/BB-To ensure customer is billed correctly for services they are using. H/W faults charges-To ensure customer is being billed for the replacement/repair of faulty Hardware. BT Sport-To ensure customer is being billed for correct package. Furnishing Daily Activity reports and weekly KPI reports. Work on achieving individual and team savings targets . Show less
-
-
-
Printland.In
-
India
-
Technology, Information and Internet
-
1 - 100 Employee
-
Senior executive-Data management
-
Sep 2015 - Feb 2016
Order Management: Support the process for functioning and maintaining the record, From order receiving to production and delivery, Coordinating in b2b and b2c orders from merchandising to dispatch of the orders Team Management: Team lead for 4 associates, Performance analysis and utilization of all the employees in operations team. Production management-Preparing job card for production team Customer Support: Handling customer complaints and resolving them as per TAT, refund for customer on different portals, monitor QA team. Logistics-Handling logistics reconciliation and coordinating with logistics partner regarding OTD and payments Procurement-Getting raw material procured at Printland for various departments Vendor Management: Coordinating with payment partners like payU, Paytm, ebs, mobikwik, oxigen etc, Handling market place for Flipkart, Snapdeal, amazon etc., online at printland.in Preparing monthly production revenue and presenting it to the management Show less
-
-
-
GlobalLogic
-
United States
-
Software Development
-
700 & Above Employee
-
Quality analyst
-
Apr 2014 - Jun 2015
Experience in developing program specifications and coded modules according to specifications and client standards Manual Testing (Product Services & Internal Tools) Assisted in designing testing requirements and prepared test scenarios Responded and resolved production issues and client queries Provided production support through problems analysis and resolution to correct deficiencies Documented and executed statistical analysis plans, design report templates, calculate sample sizes, create randomization schemes/schedules Involved in Software Testing and its implementation Testing Data for Google shopping project using Inbuilt Labeling Tool Delivering high quality data to the client at the same time maintaining Productivity Show less
-
-
Associate Analyst
-
Dec 2013 - Apr 2014
(Client-Google)
-
-
Community
