Iformation Security

• Jan 2022 - Present

Senior Network Security Engineer

• Jul 2019 - Jan 2022

• Working in Data Center to manage & maintain customer devices. • Working with multiple Firewall (Fortigate, ASA, Checkpoint, Palo Alto, Fire Power, and SonicWALL). • Configuration/Making changes in the existing setup, and implementing new setup. • Preparing plan of actions for firmware upgrade and for required modification. • Handling network incident & service requests raised by the clients and internal team. • VPN's (SSL, IPSEC & Accops VPN), creation and troubleshooting. • Coordinating with respective Internal/External team and TAC team. Show less

Senior Network Engineer

• Jun 2017 - Jun 2019

• Worked as an L2 TAC to support Extreme Networks products. • Experience with customer over the remote session to identifies, diagnoses and troubleshoot the network related issue. • Upgrading data network equipment to the latest stable firmware releases. • Replicating the reported issue in the lab and update to the customer with our findings. • Providing the RCA if required. • Involve L3/Engineering team if required to provide solution to the customer within the defined SLA & Keeping the track of case until resolution. • Creating a KB articles in case of any new issue found for the future reference, identifying the product defect and providing workaround for the issue. • Identify the hardware & software related issue and process the RMA in case of hardware issue. Show less

Senior Network Engineer

• Jan 2016 - Apr 2017

• Worked as an Implementation engineer to implement new site & make changes on the existing site end by taking remote access. • Worked on testing tool STC (Spirent Test Center). • Creating & verifying the test case after doing the lab. • Worked as an Implementation engineer to implement new site & make changes on the existing site end by taking remote access. • Worked on testing tool STC (Spirent Test Center). • Creating & verifying the test case after doing the lab.

Telecom Engineer

• Jul 2012 - Oct 2015

• Worked as an Ethernet Provisioning of Ethernet circuits (New Install & Augment) that involve the complete end to end circuit delivery along with their successful testing. • Providing shortest path including the designing of Virtual circuits over Ethernet (EVC) using different User Network Interfaces (UNI) and Network to Network Interface (NNI). • Configuration of router and switches during the new installation. • Worked as an Ethernet Provisioning of Ethernet circuits (New Install & Augment) that involve the complete end to end circuit delivery along with their successful testing. • Providing shortest path including the designing of Virtual circuits over Ethernet (EVC) using different User Network Interfaces (UNI) and Network to Network Interface (NNI). • Configuration of router and switches during the new installation.