Category Manager

• Mar 2023 - Present

Category Manager

• Jan 2022 - Dec 2022

Responsibilities ● Responsible for overall category growth with focus on managed brands and sellers of the category to achieve defined targets ● Own all customer and business metrics for the category such as Sales, Customer views, Selection, Average order value etc. to deep dive and track progress on a weekly basis ● Cross functional collaborations with teams such as Marketing, inventory, product teams, catalog teams to improve overall customer experience Responsibilities ● Responsible for overall category growth with focus on managed brands and sellers of the category to achieve defined targets ● Own all customer and business metrics for the category such as Sales, Customer views, Selection, Average order value etc. to deep dive and track progress on a weekly basis ● Cross functional collaborations with teams such as Marketing, inventory, product teams, catalog teams to improve overall customer experience

Regional Manager for Sales and Business Development for North India

• May 2019 - Jan 2022

Responsible for managing various facets of the Sales and Solutions Delivery business in the capacity of a Regional Manager. 1. Public Private Partnerships Business - Business Development through medical infrastructure mapping & stakeholder management in the public and private sector. Market Research of the public healthcare infrastructure in each state in terms of medical equipments such as CT, MRI, Ultrasound, Ventilators, ICU among others. Achieving Sales targets through demand creation for medical infrastructure in state governments by presenting the Gap Analysis of the public health infrastructure to senior officials including Health ministers, Principal Secretaries among others. 2. Client Relations and Solutions - Key account Management through understanding client requirements and offering targeted solutions across products, maintenance contracts, technology upgrades and financial offerings. 3. Financial Solutions - Designing customized financial structures for customers through detailed analysis of customer’s financial books to understand their current leverage status and accordingly design financial structures for them such as leasing/loans/on-book funding/interest subvention/ballooning EMI/pay-per-use structures among others. Notable Achievements : 1. Executed PPP projects worth 120+ crores across the states of Rajasthan, Punjab, and New Delhi across the Radiology healthcare vertical 2. Improved Customer association rate (% of customers who associated for PPP projects with Philips) from 54% in 2019 to 100% in 2021 and developed 15 new PPP customers for Philips (from only 6 in 2019) 3. Designed new healthcare solutions such as e-ICU (for remote monitoring of patients in COVID) which are in pipeline for implementation across 2 states in Northern India 4. Liquidated 5.63 crores of existing inventory over a one-year period instead of placing a manufacturing order for the new incoming orders – degrading assets utilized, cost savings for the company Show less

Operations Manager

• Aug 2015 - May 2017

Responsibilities: 1. Handled operations of the company right from when a Background verification case is initiated till delivery of final report to the client 2. Led a team of 5 executives in-charge of specific components of a case - Education, Address, previous employer and Criminal verification 3. First point of contact for client relations, handled priority requests, carried out RCA (root cause analysis) in case of escalations raised 4. Established SOPs for each component that served as guiding tools for the executives conducting verification of those components 5. Assembled the final report by collating all components of a particular case after conducting quality checks of individual components 6. Oversaw vendor management - handling discrepancies and ensuring on-time delivery of all reports delivered by the vendor network Achievements: 1. Developed 2 databases one each of educational institutions and one for corporates. This helped the executives and improved the efficiency of the process reducing the TAT from approximately 20 to 12 days 2. Proposed the setting up of an online portal to streamline the data flow in We Verify Pvt Ltd for easier data management and increasing transparency for the clients. 3. Introduced the practice of carrying out basic vendor audits of 5% of all cases closed by the company's vendor network to ensure good quality reports Show less

Associate System Engineer

• Jan 2015 - Aug 2015

1. Worked on the eCommerce tool called WebSphere Commerce used to handle IBM's eCommerce clients like Shoppers Stop and others 2. Carried out management and updating of web pages of the clients using tools and functionalities provided by WebSphere Commerce 1. Worked on the eCommerce tool called WebSphere Commerce used to handle IBM's eCommerce clients like Shoppers Stop and others 2. Carried out management and updating of web pages of the clients using tools and functionalities provided by WebSphere Commerce