HARSH PRADHAN

Manager of Sales & Contracting at Culture Holidays
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Contact Information
us****@****om
(386) 825-5501
Location
IN
Languages
  • French -
Skills

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Credentials

  • Certified South African Specialist
    South African Tourism
    Sep, 2019
    - Sep, 2024
  • SWITZERLAND TRAVEL EXPERT
    Switzerland Tourism
    Sep, 2019
    - Sep, 2024
  • Canada Specialist Accreditation
    The Canadian Tourism Commission Awards
    Aug, 2019
    - Sep, 2024
  • Aussie Specialist Agent
    Tourism Australia
    Nov, 2018
    - Sep, 2024
  • Amadeus Basic Functionality
    Amadeus
    Jul, 2018
    - Sep, 2024
  • AMITY INSTITUTE OF ENGLISH AND BUSINESS COMMUNICATION
    Amity University, Gautam Budh Nagar
    Dec, 2011
    - Sep, 2024
  • AMITY INSTITUTE OF PSYCHOLOGY AND ALLIED SCIENCES
    Amity University, Gautam Budh Nagar
    Dec, 2011
    - Sep, 2024
  • AMITY SCHOOL OF FOREIGN LANGUAGES
    Amity University, Noida
    Dec, 2011
    - Sep, 2024
  • CompTIA IT Fundamentals+
    NIIT Limited
    Mar, 2006
    - Sep, 2024

Experience

  • Culture Holidays
    • India
    • Travel Arrangements
    • 1 - 100 Employee
    • Manager of Sales & Contracting
      • Jul 2022 - Present

      1) Managing outbound Sales for American Citizens through American B2B Agent market. 2) Contracting rates & Product with DMC's for Europe, Asia, Africa, Australia & New Zealand etc. 3) Understand the need of American B2B market & prepare the product as per consumer requirements. 4) Communicating with American Agents & Clients to get the business on board. 5) Specialized in catering ADHOC & MICE group movements. 1) Managing outbound Sales for American Citizens through American B2B Agent market. 2) Contracting rates & Product with DMC's for Europe, Asia, Africa, Australia & New Zealand etc. 3) Understand the need of American B2B market & prepare the product as per consumer requirements. 4) Communicating with American Agents & Clients to get the business on board. 5) Specialized in catering ADHOC & MICE group movements.

  • FCM Travel Solutions India
    • India
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Team Lead Manager
      • Oct 2017 - Jun 2022

      1) Directing all branch related aspects including business generation, marketing and new collaboration for Travel (Outbound and Domestic Sales), foreign exchange business (Currency Sale, Card Sales, Telegraphic Transaction, International School student fee payments etc. 2) Maintain highest level of standard in the branch for customer interactions. 3) Able to resolve any kind of financial, commercial or unavoidable compliance issue. 4) Ability to manage the branch audits and documentation with accuracy. 5) Motivate our team members & provide consultation to handle the work pressure and maintain the work life balance. 6) Described product to customers and accurately explained details and care of merchandise. 7) Have a customer centric approach in order to deliver the highest level of customer satisfaction & ensure WOW factor on tours. 8) Handled a client base of Doctors (Indian Medical Association), Senior citizens retired from PSU’s like ONGC & BHEL, GMR Delhi Airport group and commercially Important Person from Business families.

  • Thomas Cook India Limited
    • India
    • Leisure, Travel & Tourism
    • 700 & Above Employee
    • Branch Manager
      • Feb 2011 - Oct 2017

      1) To Provide an elevated customer experience to generate a loyal clientele. 2) Effectively communicate and support sales, marketing and administrative teams on daily basis. 3) Maintain the daily DSR & MSR report to keep a track for business or identify the gap. 4) Maintain the understanding of the sales team & customer expectation and try to deliver the best possible solution as per given timelines. 5) Maintain the necessary approvals to manage the banking transactions for daily payment credits and refunds. 6) Maintain the necessary approval for customer credit limit and timeline for the given transactions. 7) Create the employee KRA guidelines for the team members and motivate them to achieve it for financial benefits.

  • Maxxfunholidays.Pvt.Ltd.
    • Hospitality
    • 1 - 100 Employee
    • Travel Consultant
      • Jul 2008 - Mar 2009

      Company Profile: - Specialized in Inbound Tours, Domestic Tours & M.I.C.E. Working; For 4 Months) then Travel Consultant / Business development executive (9 Months). Job Details: - Create a network of domestic travel agents for Business to Business, Online sales promotion of tour Packages, Handle Events & Conferences. Company Profile: - Specialized in Inbound Tours, Domestic Tours & M.I.C.E. Working; For 4 Months) then Travel Consultant / Business development executive (9 Months). Job Details: - Create a network of domestic travel agents for Business to Business, Online sales promotion of tour Packages, Handle Events & Conferences.

Education

  • Amity University, Gautam Budh Nagar
    M.A. (Tourism Administration), Tourism Administration
    2009 - 2011
  • Indian Jobs and Careers
    Bachelor in Tourism Management., Travel & Tourism
    2005 - 2008

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