Harsh Kumar
Technical Customer Service Manager at Customer Support Networks- Claim this Profile
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English Full professional proficiency
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Hindi Full professional proficiency
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Punjabi Limited working proficiency
Topline Score
Bio
Partik Sudan
I’m lucky to have worked with Harsh, a manager who’s not only interested in the company’s bottom line, but also in his employees' professional growth."
Harsimran Kaur
Energetic, Eloquent and well networked. He is persuasive and has an excellent knowledge in his domain.
Partik Sudan
I’m lucky to have worked with Harsh, a manager who’s not only interested in the company’s bottom line, but also in his employees' professional growth."
Harsimran Kaur
Energetic, Eloquent and well networked. He is persuasive and has an excellent knowledge in his domain.
Partik Sudan
I’m lucky to have worked with Harsh, a manager who’s not only interested in the company’s bottom line, but also in his employees' professional growth."
Harsimran Kaur
Energetic, Eloquent and well networked. He is persuasive and has an excellent knowledge in his domain.
Partik Sudan
I’m lucky to have worked with Harsh, a manager who’s not only interested in the company’s bottom line, but also in his employees' professional growth."
Harsimran Kaur
Energetic, Eloquent and well networked. He is persuasive and has an excellent knowledge in his domain.
Experience
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Customer Support Networks
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Customer Service Manager
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Jan 2019 - Present
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Rexweb Solutions
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India
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Information Technology & Services
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1 - 100 Employee
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Manager-Business Development
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Apr 2018 - Oct 2018
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DOT Technologies
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Software Development
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1 - 100 Employee
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Senior Business Analyst
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Jul 2017 - Mar 2018
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Pugmarks
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United States
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IT Services and IT Consulting
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1 - 100 Employee
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Senior Business Development Executive
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Apr 2014 - Jun 2017
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Business Development Executive
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Apr 2013 - Mar 2014
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Team Lead- Customer Support
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Jun 2009 - Mar 2013
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Sr. Executive - Customer Support
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Jun 2006 - Mar 2009
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Excel Callnet
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India
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Outsourcing/Offshoring
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1 - 100 Employee
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Sr. Customer Support Executive
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Mar 2004 - May 2006
Voice processing services (script based) Handling Inbound/Outbound Campaigns(US,UK) Technical Support/ Help desk Sales and order fulfillment Billing queries Voice processing services (script based) Handling Inbound/Outbound Campaigns(US,UK) Technical Support/ Help desk Sales and order fulfillment Billing queries
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Education
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Dr. B. R. Ambedkar University, Agra
Bachelor of Science (BSc), Mathematics and Computer Science -
CMC LTD
Diploma in Advanced Software Technologies, Information Technology
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