Manager - Strategic Team

• Oct 2020 - Present

• Strategic team is responsible for looking after operations of following front facing teams. Business Analyst, Business Development, Client Success, Marketing and Professional Services.• Create and monitor standard workflows for business process in order to maintain a sense of consistency within the organization.• Create and apply an effective strategy for existing accounts which may vary from Account to Account• Prepares and maintains action plans and other administrative documentation to enable accountability and ensure processes are being followed in each projects• Responsible to onboard new matter and assign primary and secondary project managers for each matter• Look after project progress using matter management solution which includes tasks from collection (Chain of Custody), processing, review, production to invoicing.• Configure and monitor billing as per line items of Scope for each project inline with budget/estimate • Responsible for transactional and licensing requests(RFI/RFP)• Taking care of commercial and functional offerings• Advising on forthcoming features enhancement and discussing special requirement from prospect, clients and market with development team• Assign work and responsibilities to team as per defined KPI’s• Responsible to prepare Audit and business process documents like Process flows, Process manual and lifecycle for the departments mentioned.• Prepare all Agreements like MSA, NDA, SOW, and Proposals.• Internal processes /cross functional monitoring and identify scope of improvement.• Give inputs on Branding and Marketing strategies of organization as well as solutions.

Business Development Executive

• Nov 2016 - Oct 2020

Research and Development• Conducting research to identify new market and customer needs• Identifying areas for Expansion & Development in industry• Research for prospects and client profile or expected projects from active accounts• RFI/RFP/Tender research and manages entire process for US/UK/India• Research for sector specific events, potential clients by growing, maintaining, and leveraging network• Identify opportunities for campaigns, services, and distribution channels (Partners)Business Development and Client Management• Maximizing Business Development networking opportunities during Industry Trade Shows,Seminars,Workshops and Conferences to promote company’s products/services• Arranging and doing business meetings with prospects and existing clients• Promote the company’s products/services addressing or predicting clients’ objectives via social media, events and all possible medium• Communication and negotiation with event organizer,vendors,clients• Product demonstrations and presentations to prospects• Partner and Internal Training of process and Products• Responsible to manage Vendors and Partners(APAC)• Build relations and keep in touch with client by greeting them in festivals and special occasions by sending gifts and goodies• Responding to incoming inquiriesStrategy and Documentation• Member of USSAT Team and POC from India BD Team for Internal Strategies• Handling entire CRM for sales team and management• Give inputs on Branding and Marketing strategy of company as well products• Advising on forthcoming product developments and discussing special requirement• Assign work and responsibilities to Team• Hiring process• Prepares and maintains action plans and other administrative documentation to enable accountability• Responsible to prepare Audit and business process documents• Prepare all Agreements like MSA,NDA,SOW & Proposals• Designing Processes/Workflows for Department• Create and apply an effective sales strategy

Business Development Intern

• Apr 2016 - Jul 2016