Harsh Jani
Receiving Operator at UPS Healthcare- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Business Administration
World Education ServicesOct, 2019- Nov, 2024 -
Journalism and Mass Communication
World Education ServicesOct, 2019- Nov, 2024
Experience
-
UPS Healthcare
-
United States
-
Transportation, Logistics, Supply Chain and Storage
-
400 - 500 Employee
-
Receiving Operator
-
Oct 2022 - Present
•Receive and inspect small pack deliveries from multiple carriers and disperse shipments throughout the warehouse, OPS Office and District Office accordingly •Completion of required QA documents (Vehicle Inspection Record) as per client’s requirements •Scanning of all incoming parcels and obtaining signatures for all deliveries •Put away product in correct location based on SOPs. •Receive returns, count and confirm quantities, determine condition and complete paperwork (e.g., separate invoices and match to bills). •Obtain orders, prioritize if necessary, and select products from the proper locations. •Obtain and properly match up reprinted orders. •Verify accuracy of orders picked, including product name and size, product code, lot number, expiration date, and quantity. •Stage and securely pack product based on SOPs. •Place the appropriate documentation with each order and ensure all cases are clearly labeled and accurately marked (e.g., pick/pack slips, refrigerate stickers). •Arrange for pick-up of shipments, contact carriers for ETA, and coordinate schedule. •Handle products and perform duties according to client procedures, GMP/SOP and government/compliance regulations. Show less
-
-
-
CEC Personnel Solutions
-
Canada
-
Staffing and Recruiting
-
1 - 100 Employee
-
Survey Coordinator
-
Oct 2015 - Sep 2022
• Analyze data to identify problem areas and provide recommendations. • Assist in the development of trustworthy connections with business partners. • Work with IT specialists to put in place effective systems. • Serving as an interpreter and analyst, gathering a wide array of information and core issues helping to communicate those in a consistent and compelling way. • Writing assignments for the communications team, including writing and editing press releases, media alerts, blogs, speeches, key messages and talking points, while interpreting it for target audience and general public. • Maintained track upon the relationship management by administering interactions by data analysis and study information from client’s website, phone calls, email, live chat and recent social media marketing materials. • Generated team’s performance reports and maintained individual profiles in order to better analyze, address and enhance better results. • Analyze and increase team engagement in retaining party members. • Take complex and technical words used in the election campaigns and conveying them to the survey clerks in simple and easily understandable language. • Post notices online using share point. • Arranging meetings with office teams and clients on Microsoft Teams and Zoom. • Share screen while writing/editing and participating in meetings, create team meetings from a shared inbox, starting meetings and mute participants, if and when needed. • Strong written communication skills. Show less
-
-
-
Volvo Cars Metro West
-
Canada
-
Retail
-
1 - 100 Employee
-
Automotive Service Advisor
-
Dec 2021 - Feb 2022
Establish and maintain good working relationships with customers to encourage repeat and referral business. Ensure that customer complaints are handled tactfully, promptly, with genuine concern and according to dealership’s guidelines. Taking initiative to exceed customer satisfaction even if it requires overcoming obstacles. Provide excellent customer service by listening to customer inquiries and requests, asking questions to identify service needs, resolving customer concerns and selling additional services when appropriate. Estimate cost and completion time/settling customer accounts. Consult with the Technician or Manager to ensure that the specifications of the work to be carried out are accurately conveyed to the customer. Communicate with customer about status of work; discuss vehicle work with the customer; explain completed work and all charges to the customer. Kept the customer abreast of estimates and communicated with the Department Manager on warranty decisions. Advise the customers on the care of their vehicles and the value of maintaining their vehicles in accordance with manufacturer’s specifications. Test drive the vehicle with the customer as needed to confirm the problem and referring it to test technician. Looking into customer history; inspecting vehicle and recommending additional needed service. Checking on progress of repair throughout the day; contacting customers regarding any changes in estimates on promised times, explaining cost and time requirements in detail, and getting proper authorization before any additional repairs are performed. Obtain customer’s written approval on all repair orders at the time of the write-up or when closing additional add-on sales. Organize the logistics of customer service vehicles and insurance for the customer. Call all customers after the work to ensure satisfaction. Show less
-
-
-
Nissan Trade Direct
-
Mississauga, Ontario, Canada
-
Automotive Service Advisor
-
Sep 2019 - Oct 2020
• Structured meet and greet to build customer relationship. • Determining the needs for repair and / or service of their vehicle issues. • Accurately recording issues and data in to the Dealer Management System. • Performing complete service consultation outlining all recommended services with values and benefits presentation. • Maintaining the company's standards for ethical business practice, professional image, orderliness, customer service and good employee and community relations. • Monitoring the progress of each vehicle throughout the day, and updating customers frequently. • Overseeing the technician working on customers' vehicle including their time management / efficiency, required parts and job completion times. • Oversee and participate in quality control. • Knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repairs of vehicles. • Understanding of basic automotive techniques related to the repair and servicing of automobiles. • Following oral and written instructions with an attention to detail. • Willingness to learn new and innovative automotive technologies • Taking ownership by creating a positive impression with the customers experience before, during and after their visit. • Effectively handling of multiple priorities, organizing workload, and meeting deadlines. • Performing detailed daily record keeping and reporting. • Working in a team structured environment. • Knowledge and understanding of personal computer applications. Show less
-
-
-
Summitt Energy
-
Canada
-
Oil and Gas
-
100 - 200 Employee
-
Retention Specialist
-
Sep 2014 - Sep 2015
Marketing campaigns all across North America in order to gain new clients and retaining existing clients. Provide general administrative and clerical support including mailing, scanning & fax. Maintain electronic and hardcopy filing. Open, sort & distribute incoming correspondence and perform data entry. Marketing campaigns all across North America in order to gain new clients and retaining existing clients. Provide general administrative and clerical support including mailing, scanning & fax. Maintain electronic and hardcopy filing. Open, sort & distribute incoming correspondence and perform data entry.
-
-
-
Dainik Jagran
-
Media Production
-
700 & Above Employee
-
News Writer
-
Aug 2012 - Jun 2014
Write press releases and making sure the content is published across major media outlets in the city. Event planning and arranging press conferences to get best media exposure for the clients. Following up with the clients and journalists for and upon publication of press releases. Write press releases and making sure the content is published across major media outlets in the city. Event planning and arranging press conferences to get best media exposure for the clients. Following up with the clients and journalists for and upon publication of press releases.
-
-
Education
-
2010 - 2012
Savitribai Phule Pune University
Post Graduate in Journalism and Mass Communication., Journalism -
2006 - 2010
Sardar Patel University
Bachelor of Business Administration (BBA)
Community
