Harry Smith

Field Operations Support at Telelink Infra Services UK
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • United Kingdom
    • Telecommunications
    • 1 - 100 Employee
    • Field Operations Support
      • Feb 2022 - Present
    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Project Coordinator
      • Jul 2021 - Oct 2021

      Populated various documents to apply for new connections, disconnections, and diversions. Created and managed Excel trackers used to monitor progress of projects and my own personal development. Coordinating with clients and utility companies. Populated various documents to apply for new connections, disconnections, and diversions. Created and managed Excel trackers used to monitor progress of projects and my own personal development. Coordinating with clients and utility companies.

    • United Kingdom
    • Telecommunications
    • 200 - 300 Employee
    • Project Coordinator
      • Dec 2018 - Jan 2021

      Worked in a team with a project manager on a project with an annual revenue of ~15million. Handled all the project’s allocation work to partners, management of ordering equipment, generation of their PRs and managed the access system. In 2020, a total of 1408 sites were installed. Prepared Excel spreadsheets, Word documents and PowerPoint decks for use of trackers, meetings, training and apprenticeship work. Trained 2 project managers and a project coordinator on different processes and systems including internal and external. Used problem solving skills to resolve any issues which came up day-to-day on the project between employees, partners or customers in an orderly manner. Regularly updated and improved processes on the project to make it more efficient.

    • United Kingdom
    • Retail
    • 200 - 300 Employee
    • Retail Assistant
      • Mar 2017 - Feb 2019

      Serving customers in a polite and professional manner. Handling customer enquiries on the shop floor and telephone in any situation. Training and mentoring new team members on customer care and transactions. Serving customers in a polite and professional manner. Handling customer enquiries on the shop floor and telephone in any situation. Training and mentoring new team members on customer care and transactions.

Education

  • Bracknell & Wokingham College
    NVQ Level 4 Higher Apprenticeship, Business Administration
    2019 - 2021
  • Waingels College
    A-Level, Business Studies and Media Studies
    2016 - 2018

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