Experience

HCL International Ltd
• Hong Kong
• Higher Education
• 1 - 100 Employee
• PC IT Support Specialist

  • Mar 2020 - Present

Stefanini Group
• IT Services and IT Consulting
• 100 - 200 Employee
• PC IT Support Specialist (contract via Stefanini)

  • Aug 2016 - Feb 2020


Hemmersbach GmbH & Co. KG

• PC IT Support Specialist

  • Aug 2015 - May 2016

  Traveled to client sites to resolve hardware or software issues with desktop and laptop PCs. Traveled to client sites to resolve hardware or software issues with desktop and laptop PCs.



CompuCom

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• PC Support Specialist

  • Jun 2009 - Aug 2015

  Performed troubleshooting, repairs to hardware as needed, reinstall software as well as protect customer data and systems configurations. Performed moves, installs, and changes. Secondary support of printing systems, B&W / Color HP LaserJet printers and plotters. Performed server physical moves, repairs, and installations. Performed troubleshooting, repairs to hardware as needed, reinstall software as well as protect customer data and systems configurations. Performed moves, installs, and changes. Secondary support of printing systems, B&W / Color HP LaserJet printers and plotters. Performed server physical moves, repairs, and installations.



Criterion Catalysts

• Chemical Manufacturing
• 1 - 100 Employee

• Local PC, Server, and Network support technician

  • Jul 2000 - Jun 2009

  Local site IT PC (desktop and laptop) support for hardware and software. Secondary role was networking and server maintenance and administrator. Also performed moves, changes, and software installs and data transferred as aged equipment was replaced with newer equipment. Performed maintenance, configuration, and support of site HP laser printers ranging from local stand-alone to all-in-one shared group printing solutions. Local site IT PC (desktop and laptop) support for hardware and software. Secondary role was networking and server maintenance and administrator. Also performed moves, changes, and software installs and data transferred as aged equipment was replaced with newer equipment. Performed maintenance, configuration, and support of site HP laser printers ranging from local stand-alone to all-in-one shared group printing solutions.