Experience

Launceston Church Grammar School
• Australia
• Education Administration Programs
• 1 - 100 Employee
• IT Services Officer

  • Oct 2022 - Present

Ethical Trade Alliance
• Australia
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• IT intern

  • Nov 2021 - Jan 2022


Launceston Tramway Museum

• Australia
• Leisure, Travel & Tourism
• 1 - 100 Employee

• Volunteer

  • Jan 2021 - Jun 2021

  - Selling tickets for tram ride. - Provide information about the tram system for visitors - Answer customer’s enquiries on phone - Selling tickets for tram ride. - Provide information about the tram system for visitors - Answer customer’s enquiries on phone


Harvest Launceston Community Farmers Market
• Australia
• Food and Beverage Services
• 1 - 100 Employee
• Volunteer

  • Jun 2019 - Nov 2020


Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV)

• Vietnam
• Banking
• 100 - 200 Employee

• Customer Relationship Executive

  • Jun 2016 - Jun 2018

  - Sought customers, consulted and supported them on banking services and products: loan, deposit, cards, L/C, money transfer, mobile app, etc. - Analysed customer's business and financial information, completed reports and presentations. - Prepared loan agreement, mortgage and other financial documents for customer. - Encouraged customer to pay on time, managed overdue payment and reported to the headquarter. - Updated new policies, regulations and products of the bank. - Sought customers, consulted and supported them on banking services and products: loan, deposit, cards, L/C, money transfer, mobile app, etc. - Analysed customer's business and financial information, completed reports and presentations. - Prepared loan agreement, mortgage and other financial documents for customer. - Encouraged customer to pay on time, managed overdue payment and reported to the headquarter. - Updated new policies, regulations and products of the bank.



Sacombank

• Vietnam
• Banking
• 700 & Above Employee

• Retail Banking Officer

  • Mar 2015 - Jun 2016

  - Sought and consulted customer on bank's retail products: cards, loan, deposit, mobile app, money transfer to overseas, etc. - Prepared financial documents for customer including loan agreement, mortgage and other relevant documents. - Completed internal reports to send to other departments and direct managers. - Sought and consulted customer on bank's retail products: cards, loan, deposit, mobile app, money transfer to overseas, etc. - Prepared financial documents for customer including loan agreement, mortgage and other relevant documents. - Completed internal reports to send to other departments and direct managers.