Marketing Executive

• Apr 2023 - Present

Marketing and Communications Coordinator

• Oct 2021 - Apr 2023

Marketing Coordinator

• Oct 2021 - Apr 2023

Marketing Coordinator

• Oct 2021 - Apr 2023

Increased email campaign clicks by 73% and open rates by 8.8% from 2022 compared to 2021, with 298 additional audience growth. Worked with Sky News, The Sunday Times and others to deliver interviews for stories covering retrofit. Developed strategic case studies and resources to further the cause of making homes greener, cosier and cheaper to run. Increased email campaign clicks by 73% and open rates by 8.8% from 2022 compared to 2021, with 298 additional audience growth. Worked with Sky News, The Sunday Times and others to deliver interviews for stories covering retrofit. Developed strategic case studies and resources to further the cause of making homes greener, cosier and cheaper to run.

Customer Service Administrator (CRM)

• Jun 2021 - Oct 2021

Bookings and Marketing Administrator

• Jun 2018 - Jun 2021

Harnessing data and analysis I was able to modernise a conservation and outdoor learning centre, boosting sales and bookings while modernising our marketing strategy and improving integral systems. I managed bookings and coordinated volunteers to reach their full potential. Enhancing their training and skills while making compelling case studies. Harnessing data and analysis I was able to modernise a conservation and outdoor learning centre, boosting sales and bookings while modernising our marketing strategy and improving integral systems. I managed bookings and coordinated volunteers to reach their full potential. Enhancing their training and skills while making compelling case studies.

Social Media Risk Analyst

• Oct 2016 - Jun 2018

Protecting well-known brands and their online public spaces from burgeoning PR incidents, legal risks (requiring knowledge of UK defamation law), terrorism and cyber security threats, unwanted content (e.g. profanity, spam), identifying vulnerable people and filtering customer service interactions. Protecting well-known brands and their online public spaces from burgeoning PR incidents, legal risks (requiring knowledge of UK defamation law), terrorism and cyber security threats, unwanted content (e.g. profanity, spam), identifying vulnerable people and filtering customer service interactions.

Work Placement

• Jun 2016 - Jul 2016

Worked with regional politics editor Len Tingle. Researched social housing for info graphics and arranged interviewees for BBC Radio Leeds drive time show. Worked with regional politics editor Len Tingle. Researched social housing for info graphics and arranged interviewees for BBC Radio Leeds drive time show.