Experience

Mission Lane

• United States
• Financial Services
• 200 - 300 Employee

• Fraud Investigator

  • Dec 2022 - Present

  As a Fraud Investigator, it is my responsibility to explore potential account take overs. I look into connections to fraudulent rings throughout accounts and work diligently to prevent identity theft through investigation of various systems including Lexis Nexus, Emiliage, Berbix.

• Account Manager

  • Oct 2021 - Dec 2022

  As an Account Manager, I handled customer relations regarding online accounts, assisted agents with their concerns and need for permissions, and trained new hires.



Dominion Energy

• United States
• Utilities
• 700 & Above Employee

• Customer Account Manager

  • Feb 2021 - Oct 2021



Nien Made Enterprise Co., LTD.

• Taiwan
• Furniture
• 1 - 100 Employee

• Field Specialist

  • Jan 2020 - Feb 2021

  As a Field Specialist, I oversaw 35 Home Depot stores in my region. I traveled regularly to train at client locations to train associates and supervise sales. I was responsible for helping clients over the phone and managing my own schedule. I I was accountable for taking down and rebuilding advertisements within my regions locations as well. As a Field Specialist, I oversaw 35 Home Depot stores in my region. I traveled regularly to train at client locations to train associates and supervise sales. I was responsible for helping clients over the phone and managing my own schedule. I I was accountable for taking down and rebuilding advertisements within my regions locations as well.



Woodfin Auto Sales

• Sales Associate

  • Nov 2018 - Jan 2020