Experience

Phillips Management

• United States
• Real Estate
• 1 - 100 Employee

• Artist Manager

  • Oct 2010 - Present

  Established Phillips Management, a multi-facet music company both Australia and the United States. Helping to increased fan engagement on a daily basis by creating and regularly updating social media accounts. Through this work I have successfully managed tours. I have worked with each individual artist in career development and made sure they were heading in the direction they want to be going in. Working with new artists to develop sound and gain exposure through album release, digital marketing campaigns. Through strategic planning, radio pitching and marketing I was able to take under ground artist Big Dumb Kid from his bedroom to being the 90th most played on Sydney Radio Station FBi. Currently working with up and coming sing/song writer Ethan Griffeth based out of New Haven, CT. Show less



Hollard Insurance

• South Africa
• Insurance
• 700 & Above Employee

• Customer Retention Specialist

  • Jan 2014 - May 2015

  Tasked with creating strong rapport with clients to retain business through influenced sales. Exceeded monthly targets on average of 126% making our team the winner of 2014 Hollard Insurance Team of The Year. Was able to build strategy to stream line the retention process and improve overall customer experience. Tasked with creating strong rapport with clients to retain business through influenced sales. Exceeded monthly targets on average of 126% making our team the winner of 2014 Hollard Insurance Team of The Year. Was able to build strategy to stream line the retention process and improve overall customer experience.



Doubleday Australia

• Australia
• Advertising Services
• 1 - 100 Employee

• Member Care Team Leader

  • Apr 2010 - Jan 2014

  Lead a team of seven customer service representatives to insure Double Day Members were satisfied customers. This included: creating customer retention and experience strategy with key stake holders, such as the Managing Director and Director of Operations. Helping write copy for direct marketing campaigns Lead a team of seven customer service representatives to insure Double Day Members were satisfied customers. This included: creating customer retention and experience strategy with key stake holders, such as the Managing Director and Director of Operations. Helping write copy for direct marketing campaigns



S1 Songs Ameircia, LLC

• Musicians

• Music Publishing Administrator

  • Oct 2009 - Mar 2010

  During my time as an Intern at S1 Song America I was able to compiled earning for Billboard Magazine showing that we were the eighth largest music publishing company in United States of America. I was responsible for licensing and contractual correspondence between our artists and relevant organizations such as; The American Society of Composers, Authors and Publishers and Broadcast Music, Inc. Helped with all administration tasks, including research, answering telephone calls & taking message, data Entry, Ad hoc duties, Filling of all correspondence. Show less