Experience

The Lawrenceville School

• Education Administration Programs
• 200 - 300 Employee

• IT Support Specialist

  • May 2023 - Present

  • Responsible for maintaining and upgrading employee workstations • Responsible for setting up workstations for new hires and provided onboarding assistance Manage domain computers using Active Director • Responsible wiping and reimaging employee’s old workstation when turned in. • Troubleshoot printer issues experienced by students and staff across campus • Provides both in-person and remote technical support to faculty, students, and staff. Works with same to resolve technical issues. Works with a ticketing system and escalates issues as needed Show less



NEMA TRANSPORT

• France
• Truck Transportation
• 1 - 100 Employee

• Delivery Driver

  • Sep 2021 - Jul 2023

  Responsible for delivering Amazon packages to customers and providing customer assistance such as troubleshooting delivery issues by reaching out to customers ensuring accurate deliveries. Responsible for delivering Amazon packages to customers and providing customer assistance such as troubleshooting delivery issues by reaching out to customers ensuring accurate deliveries.



Markel

• United States
• Insurance
• 700 & Above Employee

• Claims Examiner

  • Apr 2019 - Aug 2020

  Responsible for efficiently handling claims to effectuate the best possible indemnity outcome and ensures compliance with regulatory standards.Verify and analyze data used in settling claims to ensure valid claims and the settlements were made according to company practices and procedures.Respond to all customer inquiries in a timely fashion.Proactively manage defense and counsel on primary files.Effectively manage, measure, and track results at mediation sessions.

• Claims Technician

  • Jun 2018 - Apr 2019

  Responsible for performing support activities to ensure efficient processing of claims.Part of a team responsible for the intake of all emails and scanned documents pertaining to claims.



Iron Mountain

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Courier

  • Mar 2017 - Jun 2018

  Responsible for the pick up and delivery of large quantities of customer files. Responsible for selling boxes and service contracts for Iron Mountain shredding services.Assisted in maintaining administrative records of sales and deliveries.

• Record Center Specialist

  • Sep 2016 - Mar 2017

  Responsible for pulling boxes and files for delivery. Also responsible for setting aside designated files and documents to be scanned.