Experience

Valor Hospitality Partners

• United States
• Hospitality
• 200 - 300 Employee

• Restaurant General Manager

  • Aug 2023 - Present



BJ's Restaurants, Inc.

• United States
• Restaurants
• 700 & Above Employee

• Assistant General Manager

  • Feb 2022 - Jul 2023

  ● Developed various methods for training teams and manager trainees by providing clear communication of their ongoing progress to all stakeholders ● Utilized company knowledge bases to complete all tasks related to customer, team, and vendor management ● Managed large operational team with duties that included HR, CRM, quality control, sales management, and auditing ● Led local marketing initiatives that resulted in a 50% increase for both catering and in- restaurant events ● Developed various methods for training teams and manager trainees by providing clear communication of their ongoing progress to all stakeholders ● Utilized company knowledge bases to complete all tasks related to customer, team, and vendor management ● Managed large operational team with duties that included HR, CRM, quality control, sales management, and auditing ● Led local marketing initiatives that resulted in a 50% increase for both catering and in- restaurant events



Outback Steakhouse

• Restaurants
• 700 & Above Employee

• Salaried Manager

  • May 2021 - Jan 2022

  ● Managed/ analyzed inventory by creating spreadsheets that detailed pars based on forecasts to provide a seamless ordering experience regardless of user experience ● Worked closely with operator to detail correlations between hiring, training, and retention that helped to bring our yearly turnover rate from 150% - 45% ● Scheduled and administered workshops to develop managers and team members in local marketing, sales building, financial analysis, and employee relations ● Identified operational constraints and collaborated with appropriate stakeholders to create solutions Show less



Jack's Family Restaurants, LP

• United States
• Restaurants
• 500 - 600 Employee

• District Manager

  • Sep 2017 - May 2021

  ● Led the development of a satellite market that encompassed 5 locations and 200+ team members. Opened 16 more while handling conceptualization, operations, and traveling arrangements for teams ● Recognized for increasing my first locations yearly sales from $2.1 million to $2.8 Million with continued success ● Organized events and contracts that increased on premise and off premise sales by 20-25% ● Led district customer satisfaction to gather feedback, manage customer Relations opportunities, local marketing, and communicate opportunities with team members Show less