Experience

Quality Built

• United States
• Construction
• 1 - 100 Employee

• Project Scheduling Coordinator

  • Apr 2016 - Present

• Project Coordinator

  • Jan 2022 - Aug 2022

  As a Project Coordinator at Quality Built (previously SkyeTec), I was responsible for monitoring the company’s progress and delivering status updates on all East Coast residential and commercial construction projects for which quality assurance and sustainability-related inspections are provided.



SkyeTec

• United States
• Construction
• 1 - 100 Employee

• Senior Scheduling Coordinator

  • Apr 2016 - Jan 2022

  As a Senior Inspection Services Scheduling Coordinator at SkyeTec, I was responsible for managing projects, inquiries, and escalations across multiple regions in support of the scheduling team and Customer Service Manager, in addition to creating and maintaining staff schedules for all inspection requests assigned to the Southwest Florida market. I also trained and mentored new and existing scheduling coordinators on customer service and schedule management protocols based on a defined region… Show more As a Senior Inspection Services Scheduling Coordinator at SkyeTec, I was responsible for managing projects, inquiries, and escalations across multiple regions in support of the scheduling team and Customer Service Manager, in addition to creating and maintaining staff schedules for all inspection requests assigned to the Southwest Florida market. I also trained and mentored new and existing scheduling coordinators on customer service and schedule management protocols based on a defined region and group of clients. Show less As a Senior Inspection Services Scheduling Coordinator at SkyeTec, I was responsible for managing projects, inquiries, and escalations across multiple regions in support of the scheduling team and Customer Service Manager, in addition to creating and maintaining staff schedules for all inspection requests assigned to the Southwest Florida market. I also trained and mentored new and existing scheduling coordinators on customer service and schedule management protocols based on a defined region… Show more As a Senior Inspection Services Scheduling Coordinator at SkyeTec, I was responsible for managing projects, inquiries, and escalations across multiple regions in support of the scheduling team and Customer Service Manager, in addition to creating and maintaining staff schedules for all inspection requests assigned to the Southwest Florida market. I also trained and mentored new and existing scheduling coordinators on customer service and schedule management protocols based on a defined region and group of clients. Show less



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Front-end Coordinator

  • Apr 2007 - Apr 2016

  As a Front-end coordinator, I was responsible for coordinating 20+ employees’ schedules to ensure seamless operations while exhibiting exemplary customer service. As a Front-end coordinator, I was responsible for coordinating 20+ employees’ schedules to ensure seamless operations while exhibiting exemplary customer service.