Harriet Smith

Program Lead - Responsible Products at Green Building Council of Australia
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Contact Information
us****@****om
(386) 825-5501
Location
Sydney, New South Wales, Australia, AU
Languages
  • English -

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5.0

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Christy Iverson MAIPM, CPPM

The CRM (Customer Relationship Mgmt) program Harriet worked on was extremely complex due to the multiple businesses and stakeholders involved. As the project manager, Harriet’s role involved all of the key items a project manager would be across, but what made her stand out was her constant energy and motivation in driving pieces of work till completion. Harriet took ownership of problems, providing options, consulting stakeholders and seeing through to resolution. Her stakeholder management and the ability to engage at all levels was exceptional, developing lasting relationships. It was a real pleasure working with Harriet and if I had the opportunity to work with her again there wouldn’t be any hesitation.

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Credentials

  • Vedic Meditation
    Bondi Meditation Centre
    Jan, 2022
    - Nov, 2024

Experience

    • Australia
    • Architecture and Planning
    • 1 - 100 Employee
    • Program Lead - Responsible Products
      • Nov 2022 - Present

    • Ireland
    • Business Consulting and Services
    • 700 & Above Employee
    • Consultant, Supply Chain and Operations
      • May 2022 - Jul 2022

    • Analyst, Supply Chain and Operations
      • May 2020 - May 2022

      - Part of the business operations team, preparing one of Australia’s leading supermarkets for deployment of $1b automated distribution centre.- Development of level 5 processes for leading supermarket.- Delivery of application requirements through user personas and journeys for large Australian Food Rescue Organisation.- Strong stakeholder management skills including the planning and execution of workshops to understand gaps in current system and ideal future state for Food Rescue Organisation.- End-to-end project management including the development of project plans, scope, requirements, and governance for Healthcare client.- Strong coordination skills, evidenced by coordinating 3 different workstreams (HR, Finance and CRM). Involved in managing and tracking the Client IT team, Client Contractors, Client Data Team, Accenture - - - Delivery and Change/Training. Feedback from Program Lead included that Harriet’s standard of client management, delivery and attitude is well above performance expectations.- Delivery of comprehensive service model developed through engagements with >70 individual stakeholders including C-suite members.- Nominated as key stakeholder in launch of the ANZ Sustainability Squad, a team with 700+ members. - Lead for Sustainable Value Chain and Circular Economy team, including upskilling of members for future sustainability work.- Member of Accenture’s Development Partnerships program, drafting opportunities and thought leadership, including DFAT funding for NGOs and strategy for Queensland's Green Hydrogen Plant. Show less

    • Australia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Project Manager
      • Jul 2019 - Oct 2019

      - Developed change communications strategies for clients - Managed laboratories for innovation accelerator programs - Worked with senior staff to ensure communications were consistent with client brand strategies and the intended audiences for communications messaging - Supported the CEOs in various activities including report development, project management and community engagement. - Developed change communications strategies for clients - Managed laboratories for innovation accelerator programs - Worked with senior staff to ensure communications were consistent with client brand strategies and the intended audiences for communications messaging - Supported the CEOs in various activities including report development, project management and community engagement.

    • Australia
    • Food and Beverage Services
    • 1 - 100 Employee
    • Project Assistant
      • Mar 2019 - Aug 2019

      - Assisted in the development of Australia's first plant-based meat company alongside reputable government agency and global fast-food chain - Undertook comprehensive research & experimentation across Sydney before launch of product across Australia - This research and experimentation assisted in v2food being in the leader and most funded alternative protein producer in Australia - Assisted in the development of Australia's first plant-based meat company alongside reputable government agency and global fast-food chain - Undertook comprehensive research & experimentation across Sydney before launch of product across Australia - This research and experimentation assisted in v2food being in the leader and most funded alternative protein producer in Australia

    • Australia
    • Non-profit Organizations
    • 1 - 100 Employee
    • Project Assistant
      • Feb 2019 - Mar 2019

      - Supported the research and development of carbon emissions calculations - Calculations were utilised in the 1 Million Women app, allowing users to track their every carbon emissions - Content creation for 92,000 followers across numerous social media channels - Supported the research and development of carbon emissions calculations - Calculations were utilised in the 1 Million Women app, allowing users to track their every carbon emissions - Content creation for 92,000 followers across numerous social media channels

    • Australia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Project Manager
      • Sep 2018 - Dec 2018

      Worked with a small team at Vibewire Ultimo, a co-working space, incubator and accelerator that focuses on helping young entrepreneurs with their startups. At Vibewire I helped faciliate: - Hackathons: Vibewire hosts events for aspiring entrepreneurs to work in teams with real clients, solving real-world social impact problems. - Growth Strategy: to realign staff at Vibewire with overall goals and objectives of the organisation. Worked with a small team at Vibewire Ultimo, a co-working space, incubator and accelerator that focuses on helping young entrepreneurs with their startups. At Vibewire I helped faciliate: - Hackathons: Vibewire hosts events for aspiring entrepreneurs to work in teams with real clients, solving real-world social impact problems. - Growth Strategy: to realign staff at Vibewire with overall goals and objectives of the organisation.

Education

  • University of Technology Sydney
    Bachelor Creative Intelligence and Innovation
    2016 - 2019
  • University of Cambridge
    Certificate
    2022 - 2022
  • International Supply Chain Education Alliance
    Certificate
    2021 - 2021
  • University of Technology Sydney
    Bachelor of Business
    2016 - 2018
  • Loreto Normanhurst
    2009 - 2014

Community

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