Harpreet Singh
Assistant Professor/Incubation Cordinator at RAJSHREE INSTITUTE OF MANAGEMENT AND TECHNOLOGY, BAREILLY- Claim this Profile
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Bio
Yashi Garg
I had the privilege of being mentored by harpreet sir over the past one year. Their guidance has been transformative, making them the best mentor I've ever had. Harpreet Sir possesses an exceptional blend of expertise, patience, and genuine interest in my growth. Their ability to distill complex concepts into understandable insights has significantly contributed to my professional development. Harpreet sir goes beyond traditional mentorship by fostering an environment where questions are encouraged, challenges are met with enthusiasm, and learning is a collaborative journey. In addition to being a fountain of knowledge, sir is an exceptional communicator. He has the rare gift of making you feel heard, valued, and inspired. Their mentorship transcends the professional realm, impacting both my career and character positively. In summary, Harpreet Singh sir is the epitome of an outstanding mentor—insightful, supportive, and dedicated to the success of those under their guidance. I am profoundly grateful for the impact he has had on my journey, and I wholeheartedly recommend Harpreet sir as the best mentor anyone could be fortunate to have.
Yashi Garg
I had the privilege of being mentored by harpreet sir over the past one year. Their guidance has been transformative, making them the best mentor I've ever had. Harpreet Sir possesses an exceptional blend of expertise, patience, and genuine interest in my growth. Their ability to distill complex concepts into understandable insights has significantly contributed to my professional development. Harpreet sir goes beyond traditional mentorship by fostering an environment where questions are encouraged, challenges are met with enthusiasm, and learning is a collaborative journey. In addition to being a fountain of knowledge, sir is an exceptional communicator. He has the rare gift of making you feel heard, valued, and inspired. Their mentorship transcends the professional realm, impacting both my career and character positively. In summary, Harpreet Singh sir is the epitome of an outstanding mentor—insightful, supportive, and dedicated to the success of those under their guidance. I am profoundly grateful for the impact he has had on my journey, and I wholeheartedly recommend Harpreet sir as the best mentor anyone could be fortunate to have.
Yashi Garg
I had the privilege of being mentored by harpreet sir over the past one year. Their guidance has been transformative, making them the best mentor I've ever had. Harpreet Sir possesses an exceptional blend of expertise, patience, and genuine interest in my growth. Their ability to distill complex concepts into understandable insights has significantly contributed to my professional development. Harpreet sir goes beyond traditional mentorship by fostering an environment where questions are encouraged, challenges are met with enthusiasm, and learning is a collaborative journey. In addition to being a fountain of knowledge, sir is an exceptional communicator. He has the rare gift of making you feel heard, valued, and inspired. Their mentorship transcends the professional realm, impacting both my career and character positively. In summary, Harpreet Singh sir is the epitome of an outstanding mentor—insightful, supportive, and dedicated to the success of those under their guidance. I am profoundly grateful for the impact he has had on my journey, and I wholeheartedly recommend Harpreet sir as the best mentor anyone could be fortunate to have.
Yashi Garg
I had the privilege of being mentored by harpreet sir over the past one year. Their guidance has been transformative, making them the best mentor I've ever had. Harpreet Sir possesses an exceptional blend of expertise, patience, and genuine interest in my growth. Their ability to distill complex concepts into understandable insights has significantly contributed to my professional development. Harpreet sir goes beyond traditional mentorship by fostering an environment where questions are encouraged, challenges are met with enthusiasm, and learning is a collaborative journey. In addition to being a fountain of knowledge, sir is an exceptional communicator. He has the rare gift of making you feel heard, valued, and inspired. Their mentorship transcends the professional realm, impacting both my career and character positively. In summary, Harpreet Singh sir is the epitome of an outstanding mentor—insightful, supportive, and dedicated to the success of those under their guidance. I am profoundly grateful for the impact he has had on my journey, and I wholeheartedly recommend Harpreet sir as the best mentor anyone could be fortunate to have.
Experience
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RAJSHREE INSTITUTE OF MANAGEMENT AND TECHNOLOGY, BAREILLY
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India
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Higher Education
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1 - 100 Employee
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Assistant Professor/Incubation Cordinator
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Jul 2023 - Present
Develop and execute strategy for outreach, hunting, attracting and onboarding deserving and qualified innovative entrepreneurs, and start-ups. Designing & managing Incubation and Acceleration programs Provide high-quality coaching and advisory support to students entrepreneurs. Good understanding of the social entrepreneurship ecosystem. Qualify and evaluate applicants for creativity, innovation, acceleration and investment stage.
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Assistant Professor
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Jan 2023 - Present
MBA (Marketing & HR), Softskills Trainer, Personality Development Coach
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SRMS Institutions
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India
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Education Administration Programs
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100 - 200 Employee
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Soft Skills Trainer
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Feb 2021 - Jan 2023
Collating training material and planning conditioning to train their clients & Students Relating the strengths and weakness of participants and planning the training consequently Analyzing effectiveness and in the training program Collating training material and planning conditioning to train their clients & Students Relating the strengths and weakness of participants and planning the training consequently Analyzing effectiveness and in the training program
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Teleperformance
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Manager
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Jan 2019 - Dec 2020
• Led Bridge project for a steep ramp of 500+ FTEs in 6 months, significantly reducing new hire learning curve and attrition Successfully implemented "Get Well" Plan for 2nd largest LOB in the account, thereby improving absolute NPS scores by ~ 20% for Voice & Chat channels • Received "Manager who Shines" award during Q2'19 • Awarded "Torchbearer of TP values" award for outstanding performance in Q4'19 • Led Bridge project for a steep ramp of 500+ FTEs in 6 months, significantly reducing new hire learning curve and attrition Successfully implemented "Get Well" Plan for 2nd largest LOB in the account, thereby improving absolute NPS scores by ~ 20% for Voice & Chat channels • Received "Manager who Shines" award during Q2'19 • Awarded "Torchbearer of TP values" award for outstanding performance in Q4'19
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Aldebaran Infotech Private Limited
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India
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IT Services and IT Consulting
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1 - 100 Employee
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Assistant Manager
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Jan 2015 - Dec 2019
• Recognized by leadership for improving site performance from bottom to no. 1 position among 6 venors during H1'15 • Earned revenue gain share from Q4' 016 & Q1'17 for exceeding assigned target as per Rewards and Penalty grid • Farmed annual business worth $240K during H1'19 • Recognized by leadership for improving site performance from bottom to no. 1 position among 6 venors during H1'15 • Earned revenue gain share from Q4' 016 & Q1'17 for exceeding assigned target as per Rewards and Penalty grid • Farmed annual business worth $240K during H1'19
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Concentrix
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Customer Service Team Lead
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Oct 2013 - Jan 2015
• Received letter of appreciation from CEO, for being a "Top Manager" during Gallup Employee Engagement Survey'13 • Recognized by senior leadership in IBM for Zero Attrition in H2'013 • Received letter of appreciation from CEO, for being a "Top Manager" during Gallup Employee Engagement Survey'13 • Recognized by senior leadership in IBM for Zero Attrition in H2'013
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IBM
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Support Team Lead
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Oct 2006 - Oct 2013
• Supported transition of a 400 FTE chat support account for a Telecom major in US • Exceeded Risk & Reward Metrics (VOC & Volumes handled) for Q2, Q3 & Q4'08 and earned $35k revenue gain share • Supported transition of a 400 FTE chat support account for a Telecom major in US • Exceeded Risk & Reward Metrics (VOC & Volumes handled) for Q2, Q3 & Q4'08 and earned $35k revenue gain share
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Education
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2014 - 2014
IILM University, Gurugram
PGDM, Marketing and HR
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