Experience

Deta Electrical Company Limited
• Product Engineering Manager

  • Sep 2017 - Present


ReneSola Ltd.

• United States
• Renewable Energy Power Generation
• 200 - 300 Employee

• Product Manager

  • Jul 2016 - Sep 2017

  Managing LED Lighting products portfolio for ReneSola LED UK. Helping to spread ReneSola’s green energy message through marketing activities. Acting as a knowledge hub advicing both internal and external customers. Managing LED Lighting products portfolio for ReneSola LED UK. Helping to spread ReneSola’s green energy message through marketing activities. Acting as a knowledge hub advicing both internal and external customers.



NET LED Lighting

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Technical Product Manager

  • Jul 2015 - Jun 2016

  * Liaised with suppliers to develop new products and improve existing range. Successfully launched various LED lighting products which became fast movers * Visited suppliers in China to conduct quality audits to ensure excellent product quality whilst maintaining continual communication * Managed product data such as technical specifications, certifications and declarations to ensure the company was consistently compliant to EU directives and standards * Prepared and managed… Show more * Liaised with suppliers to develop new products and improve existing range. Successfully launched various LED lighting products which became fast movers * Visited suppliers in China to conduct quality audits to ensure excellent product quality whilst maintaining continual communication * Managed product data such as technical specifications, certifications and declarations to ensure the company was consistently compliant to EU directives and standards * Prepared and managed technical literature such as installation guides and datasheets * Worked with sales and marketing team to successfully launch products and help prepare Price Lists, Catalogues, Point of Sale and other marketing material * Liaised with external and external customers to offer product solutions. Provided technical advice for product selection and offered RELUX lighting plans * Delivered technical training to internal and external customers to help understand product USPs. Prepared technical manuals for sales team to use as a reference guide * Managed the technical department which comprised of returns and customer services teams. Produced product failure analysis reports Show less * Liaised with suppliers to develop new products and improve existing range. Successfully launched various LED lighting products which became fast movers * Visited suppliers in China to conduct quality audits to ensure excellent product quality whilst maintaining continual communication * Managed product data such as technical specifications, certifications and declarations to ensure the company was consistently compliant to EU directives and standards * Prepared and managed… Show more * Liaised with suppliers to develop new products and improve existing range. Successfully launched various LED lighting products which became fast movers * Visited suppliers in China to conduct quality audits to ensure excellent product quality whilst maintaining continual communication * Managed product data such as technical specifications, certifications and declarations to ensure the company was consistently compliant to EU directives and standards * Prepared and managed technical literature such as installation guides and datasheets * Worked with sales and marketing team to successfully launch products and help prepare Price Lists, Catalogues, Point of Sale and other marketing material * Liaised with external and external customers to offer product solutions. Provided technical advice for product selection and offered RELUX lighting plans * Delivered technical training to internal and external customers to help understand product USPs. Prepared technical manuals for sales team to use as a reference guide * Managed the technical department which comprised of returns and customer services teams. Produced product failure analysis reports Show less



Ametek

• United States
• Manufacturing
• 700 & Above Employee

• Sales and Technical Support Engineer

  • Oct 2011 - Jan 2015

  • Offered application solutions to existing and potential customers by helping them to choose the right sensors (contact or non-contact) and compatible interface for both gauging and positioning applications often resulting in direct sales • Proactively delivered continuous before and after sales support to establish long term relationships with customers to ensure repeat orders and maximise the sales opportunities in the UK and rest of the world • Contributed to the NPI (new… Show more • Offered application solutions to existing and potential customers by helping them to choose the right sensors (contact or non-contact) and compatible interface for both gauging and positioning applications often resulting in direct sales • Proactively delivered continuous before and after sales support to establish long term relationships with customers to ensure repeat orders and maximise the sales opportunities in the UK and rest of the world • Contributed to the NPI (new product introduction) team by coupling customer application requirements with company capabilities and ensured customer satisfaction • Acted as a technical fulcrum between design, sales and marketing teams • Prepared technical literature, product training guides, user leaflets and videos for new and legacy products • Supported various projects which involved quantative testing, software development, long term data collection, proving application concepts which resulted in sales • Designed and created complete set of drawings for exhibition demo kits fitted with LED lights for international sales offices using CAD program Draft-Sight • Represented the company at various technical exhibitions such as MACH show, NI days, advanced engineering, southern and northern manufacturing • Held regular lunch and learn sessions in conjunction with technical training for all new sales and technical support recruits • Hosted various product launch, product training, product update, application update webinars. Webinars are available to view on YouTube Show less • Offered application solutions to existing and potential customers by helping them to choose the right sensors (contact or non-contact) and compatible interface for both gauging and positioning applications often resulting in direct sales • Proactively delivered continuous before and after sales support to establish long term relationships with customers to ensure repeat orders and maximise the sales opportunities in the UK and rest of the world • Contributed to the NPI (new… Show more • Offered application solutions to existing and potential customers by helping them to choose the right sensors (contact or non-contact) and compatible interface for both gauging and positioning applications often resulting in direct sales • Proactively delivered continuous before and after sales support to establish long term relationships with customers to ensure repeat orders and maximise the sales opportunities in the UK and rest of the world • Contributed to the NPI (new product introduction) team by coupling customer application requirements with company capabilities and ensured customer satisfaction • Acted as a technical fulcrum between design, sales and marketing teams • Prepared technical literature, product training guides, user leaflets and videos for new and legacy products • Supported various projects which involved quantative testing, software development, long term data collection, proving application concepts which resulted in sales • Designed and created complete set of drawings for exhibition demo kits fitted with LED lights for international sales offices using CAD program Draft-Sight • Represented the company at various technical exhibitions such as MACH show, NI days, advanced engineering, southern and northern manufacturing • Held regular lunch and learn sessions in conjunction with technical training for all new sales and technical support recruits • Hosted various product launch, product training, product update, application update webinars. Webinars are available to view on YouTube Show less



West Control Solutions

• United Kingdom
• Automation Machinery Manufacturing
• 1 - 100 Employee

• Repair Technician

  • Apr 2010 - Dec 2010

  • Contracted to carry out product repairs , streamlined and cleared a backlog of customer returns and units manufactured in the company whilst introducing a streamlined integrated customer service procedure being implemented throughout the company • Component level fault finding and repairs on surface mount and leaded part PCBs • First level support to the production cells for seamless production output • Implemented the design of test fixtures for new products giving… Show more • Contracted to carry out product repairs , streamlined and cleared a backlog of customer returns and units manufactured in the company whilst introducing a streamlined integrated customer service procedure being implemented throughout the company • Component level fault finding and repairs on surface mount and leaded part PCBs • First level support to the production cells for seamless production output • Implemented the design of test fixtures for new products giving input to process improvement Show less • Contracted to carry out product repairs , streamlined and cleared a backlog of customer returns and units manufactured in the company whilst introducing a streamlined integrated customer service procedure being implemented throughout the company • Component level fault finding and repairs on surface mount and leaded part PCBs • First level support to the production cells for seamless production output • Implemented the design of test fixtures for new products giving… Show more • Contracted to carry out product repairs , streamlined and cleared a backlog of customer returns and units manufactured in the company whilst introducing a streamlined integrated customer service procedure being implemented throughout the company • Component level fault finding and repairs on surface mount and leaded part PCBs • First level support to the production cells for seamless production output • Implemented the design of test fixtures for new products giving input to process improvement Show less



Hanover Displays

• United Kingdom
• Appliances, Electrical, and Electronics Manufacturing
• 100 - 200 Employee

• Test and Repair Technician

  • Nov 2006 - Sep 2008

  • Tested and repaired LED sign controllers, display boards, power supplies whilst carrying out repairs on faulty units • Carried out testing and repairs on moving signs produced for transport for London (TFL) • Led a project to program and test TFT screens using the approved testing procedures and safety guidelines • Implemented ISO900, ISO14001 standards with Quality Manager • Tested and repaired LED sign controllers, display boards, power supplies whilst carrying out repairs on faulty units • Carried out testing and repairs on moving signs produced for transport for London (TFL) • Led a project to program and test TFT screens using the approved testing procedures and safety guidelines • Implemented ISO900, ISO14001 standards with Quality Manager



Territorial Army

• Armed Forces
• 1 - 100 Employee

• Sapper

  • Aug 2005 - Jul 2006

  • Served in the Territorial Army as a Sapper in 221 Royal Engineers regiment • Member of the bomb disposal unit involved in being trained in map reading, leadership skills and physical fitness training exercises designed to test skills under pressure • Served in the Territorial Army as a Sapper in 221 Royal Engineers regiment • Member of the bomb disposal unit involved in being trained in map reading, leadership skills and physical fitness training exercises designed to test skills under pressure