General Manager

• Feb 2020 - Present

Mentor and coach all levels of staff Communicate vision, strategy, and expectations to the team Design, strategize and set goals for revenue growth Prepare regular reports for senior leadership and clients as required Improve business processes by comparing relevant and historic data Host weekly huddles to encourage, and motivate sales team Manage reputational concerns regarding quality of service Mentor and coach all levels of staff Communicate vision, strategy, and expectations to the team Design, strategize and set goals for revenue growth Prepare regular reports for senior leadership and clients as required Improve business processes by comparing relevant and historic data Host weekly huddles to encourage, and motivate sales team Manage reputational concerns regarding quality of service

Marketing Manager

• Jun 2012 - Feb 2020

Performed SEO technical audits Upgraded website with new verbage, content, and copy as new products and services were incorporated into our organization Hands-on experience with SEO and web analytic tools Proficiency in MS Excel, Google Sheets, etc Proactive problem solver with the ability to troubleshoot and use data analysis to find solutions Monitor and Track performance of top products and keywords to protect and drive maximum organic yield. Assist in the identification, testing and launching of new digital marketing landing pages for the business Managed email marketing lists and content for customer engagement. Create content and marketing material with direct input from company owners

Digital Marketing Manager

• Feb 2001 - Jun 2012