Experience

Harrison Spinks

• United Kingdom
• Furniture
• 100 - 200 Employee

• Sales Office Administrator

  • May 2021 - Present

  - Processing all new orders within 48 hours of receipt with speed and accuracy - Ensure the John Lewis account is consistently up to date with orders processed on time - Ensure the John Lewis portal is updated daily and showing correct order status along with correct stock levels - Deal with queries from retailers and consumers relating to orders and products via telephone and email, giving excellent customer experience at all times, including pricing, delivery dates, amendments, cancellations, product information, etc. - Ensure any failed deliveries are notified in a timely manner to customers. - Configuring and installing computer hardware, software, systems, networks, printers and scanners Show less



Pet Brands Limited

• United Kingdom
• Manufacturing
• 1 - 100 Employee

• Online Sales Executive

  • Aug 2018 - May 2021

  • Maintaining eBay & Amazon to ensure they are reaching monthly sales targets • Extracting large amounts of data and producing pivot tables to present daily/weekly reports • Working with Power bi within data visualisation to produce reports and dashboards • Showcasing the company’s profits, losses, products info, warehouses info, transport info by using power bi • Dealing with customer queries via face to face, emails or on the phone • Enhance product images by using Adobe Photoshop for online use • Processing Amazon orders, running and maintaining a shop on a daily basis • Using SAGE 200/v-plus software’s to find products and listing variety of pet products on Amazon & eBay • Supervise and mentor new staff Show less



Crown beds

• Dewsbury, West Yorkshire, United Kingdom

• Administrative

  • Apr 2016 - Aug 2018

  • Maintaining company website, eBay & Amazon accounts • Provide customer service via phone or mail to resolve queries • Data entry of stock and sales, Processing orders • Organise plan & coordinate to meet deadlines • Maintaining company website, eBay & Amazon accounts • Provide customer service via phone or mail to resolve queries • Data entry of stock and sales, Processing orders • Organise plan & coordinate to meet deadlines



The University of Huddersfield

• United Kingdom
• Higher Education
• 700 & Above Employee

• Junior Business Systems Analyst

  • Jan 2016 - Mar 2016

  Have meetings with the users of MS dynamics from different institutions Create business reports, organizational structure, data mapping, use case models, Write up minutes of meeting, matrix organisational structure Recommend option whether to upgrade, decommission, clean install or do nothing Discuss with colleagues about options- advantages and disadvantages of options Learning organisational structure, process and data Have meetings with the users of MS dynamics from different institutions Create business reports, organizational structure, data mapping, use case models, Write up minutes of meeting, matrix organisational structure Recommend option whether to upgrade, decommission, clean install or do nothing Discuss with colleagues about options- advantages and disadvantages of options Learning organisational structure, process and data



Pound express

• Batley

• Sales Assistant

  • Jan 2010 - Jan 2012

  Responsible for receiving inventory, pricing, stocking shelves, taking and processing sales. Meeting customer requirements daily by being friendly and assessing customer needs on an individual basis. Working in a team and communicating with colleagues to fully fit out the shop. Working long hours to ensure shop is ready on time for opening and to meet the deadline. Responsible for receiving inventory, pricing, stocking shelves, taking and processing sales. Meeting customer requirements daily by being friendly and assessing customer needs on an individual basis. Working in a team and communicating with colleagues to fully fit out the shop. Working long hours to ensure shop is ready on time for opening and to meet the deadline.