Experience

Northrim Bank, Member FDIC

• United States
• Banking
• 100 - 200 Employee

• Electronic Banking Support Specialist

  • Sep 2021 - Present

  Maintaining the highest quality and experience for both the company's consumer and business online banking users. My department and I onboard and on-call coach customers on how to efficiently utilize different complex electronic transactions such as but not limited to ACH, Positive Pay, Remote Deposit Capture, Mobile Deposit Capture. Mobile Banking and other services that helps our consumers focus on their business and what matters. In addition, I maintain support to branches and other… Show more Maintaining the highest quality and experience for both the company's consumer and business online banking users. My department and I onboard and on-call coach customers on how to efficiently utilize different complex electronic transactions such as but not limited to ACH, Positive Pay, Remote Deposit Capture, Mobile Deposit Capture. Mobile Banking and other services that helps our consumers focus on their business and what matters. In addition, I maintain support to branches and other departments to meet customer's requests of integrating or disintegrating accounts on an existing online profile, creation of business online banking profiles, spreadsheet reviews, et cetera.

• Universal Banker

  • Nov 2018 - Mar 2022

  Anchorage, Alaska, United States Focuses on acquiring new individual and organizational accounts, cross-selling deposit, mortgage, & investment products to both new, existing, and prospect customers.



Burlington Stores, Inc.

• United States
• Retail
• 700 & Above Employee

• Retail Sales Specialist

  • Jun 2017 - Jun 2018

  Anchorage, Alaska, United States Focused on cross-selling different products to customers who's needs assistance. Other daily tasks includes fixing merchandise, scanning inventory, cashier, cross-department objective, et cetera.



Bluebird Cafe, Adak A

• Restaurant Server

  • May 2014 - Jun 2017

  Adak, AK Worked as a restaurant server, busboy, delivery man, chef aid, food prep and cashier.