Experience

Collectibles.com

• Consumer Services
• 1 - 100 Employee

• Director of Marketplace

  • Jul 2023 - Present



eBay

• United States
• Technology, Information and Internet
• 700 & Above Employee

• Collectibles Site Merchandising Senior Manager / Product Manager

  • Apr 2017 - Nov 2022

  • Technology Driven. Established new product categories such as digital and crypto collectibles, case breaks, and virtual currency miners to attract new sellers and drive incremental growth to the marketplace.• Product Innovation. Led development of fast listing and new price guidance tools to equip new customers and the collector community with actionable information to increase conversion for a $500M+ business.• Actionable Processes. Implemented reporting weekly cadence for Site Merch team to optimize and iterate on top category pages for click through rate, bounce rate, exit rate, conversion, SEO rankings, and core business strategy.• Cross Functional Alignment. Led coordination between global asynchronous teams to build consensus on high impact decisions around prioritization of product road map, category data structure, and go-to-market launches.• Operational Standards. Developed ad-hoc, seasonal, high profile, and holiday executional playbooks that can be iterated on by the marketing and business teams with established best practices and previous learnings.• Leader Coach. Empowered teammates to make critical decisions on site design and category strategies to encourage career growth while providing a safe zone for experimenting new ideas and challenging antiquated processes.• World Class Site-Experience. Designed engaging visual campaigns for diverse audiences through social media, press releases, and advertising to drive successful high-profile auctions or campaigns up to $3M of revenue.• Business Development. Identified merchandising gaps and sourced inventory from existing vendors or new external partners to revitalize categories with exclusive and unique products and bring new buyers unto the platform. Show less

• Merchandising & Marketing Program Manager

  • Apr 2015 - Apr 2017

  • Market Research. Researched diverse product categories to uncover product trends and implement growth strategies with cross-functional teams (business development, account management, product development, creative) enabling the merchandising team to capitalize on hot and cultural moments before and when they happen.• King Maker. Partnered with established sellers and industry leaders to continually build trust and awareness in a mature market through marketplace policy changes, counterfeit prevention, and market communications increasing YoY gross market value growth up to 55% for the sports cards category.• Strategic Partnership. Collaborated with key brand partners (CBS, Fanatics, Arsham, Blizzard, Magenta, Marvel, DC Comics) to launch unique exclusive products to attract new customers and reactivating old buyers. Show less



Sia Partners

• France
• Business Consulting and Services
• 700 & Above Employee

• Consultant

  • Apr 2015 - Mar 2017



Newegg

• United States
• Retail
• 500 - 600 Employee

• Global Product Manager

  • Aug 2013 - Apr 2015

  • Partner Synergy. Executed co-op marketing programs and new product launches with vendors (BenQ, Samsung, LG, HP, Acer, Asus) through events marketing and social media campaigns, driving increased site traffic and YoY sales up by 50%. • Category Ownership. Built financial models and managed P&Ls across all business channels through inventory balancing, price negotiations, logistics planning, and RMA management, pushing profitability of a $12M product category. • Site Optimization. Improved conversion rates and merchandising of products through search engine optimization, rich web content development, and educational campaigns to introduce and position products for the right market segment. • Customer Engagement. Coordinated events (Blizzcon, PAX East) with sponsored partners to create buzz, engage, and excite target customers through special engagement parties, sweepstakes, and promotions enhancing the Newegg brand. • Channel Management. Developed different business strategies and product foci for different sales channels (affiliates, wholesale, B2B, deal sites) positioning product mixes according to the end users' needs. Show less



Stanford University

• United States
• Higher Education
• 700 & Above Employee

• Degree Progress and Records

  • Oct 2011 - Jul 2013

  • Organizational Understanding. Investigated daily issues from students and departments navigating through a complex organizational network to resolve roadblocks promptly and escalate issues accordingly to the responsible team. • Organizational Understanding. Investigated daily issues from students and departments navigating through a complex organizational network to resolve roadblocks promptly and escalate issues accordingly to the responsible team.



Pacfiic Polymers Company

• San Jose, CA

• Logistics Manager

  • Sep 2008 - Jul 2013

  • Cross-Sell. Analyzed small business resellers' needs and up sold other consumable products for their operational functions. • Inventory Management. Forecasted demand based on customer order frequency to streamline the flow of incoming international shipments, outgoing deliveries, and reduce backorders of popular and most profitable items by 100%. • Cross-Sell. Analyzed small business resellers' needs and up sold other consumable products for their operational functions. • Inventory Management. Forecasted demand based on customer order frequency to streamline the flow of incoming international shipments, outgoing deliveries, and reduce backorders of popular and most profitable items by 100%.



Sumitomo Electric

• Japan
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee

• Optical Test Engineer

  • Jan 2008 - Jul 2008

  • Process Optimization. Investigated operational causes of defects to meet client specs, increasing the yield rate for mass factory production of the DWDM module from 54% to 87% and reporting out to stakeholders in both English and Japanese. • Process Optimization. Investigated operational causes of defects to meet client specs, increasing the yield rate for mass factory production of the DWDM module from 54% to 87% and reporting out to stakeholders in both English and Japanese.



Fullcast Technology

• Tokyo, Japan

• LSI Design Engineer

  • Nov 2006 - Dec 2007

  • Solutions Driven. Implemented a memory packing algorithm through Verilog to maintain video processing speed through an FPGA, maximizing video data storage and decreasing memory space usage by 33%. • Scenario Analysis. Designed complex test patterns for individual and collective video processing modules to maintain implementation performance through all possible scenarios, reducing video artifacts and errors by 100%. • Solutions Driven. Implemented a memory packing algorithm through Verilog to maintain video processing speed through an FPGA, maximizing video data storage and decreasing memory space usage by 33%. • Scenario Analysis. Designed complex test patterns for individual and collective video processing modules to maintain implementation performance through all possible scenarios, reducing video artifacts and errors by 100%.