Experience

The Physicians Centre

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Executive Officer

  • Apr 2023 - Present

  Surgical hospital with orthopedics, ophthalmology, otolaryngology, gynecology, pain management. Surgical hospital with orthopedics, ophthalmology, otolaryngology, gynecology, pain management.



WOODLANDS SPECIALTY HOSPITAL

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Executive Officer

  • Aug 2021 - Present

  CEO/CNO surgical acute care hospital CEO/CNO surgical acute care hospital



Adeptus Health

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Nursing Officer, First Texas Hospital / First Choice Emergency Room

  • Jul 2016 - May 2022

  • Chief Nursing Officer for new $60 Million hospital for a new up in the Houston area. • Supervision includes overseeing clinical and operational staff for 30 satellite emergency. • Perform general functions of CNO leading clinical program. • Additional duties include operations and financials. • Developed the strategic growth plan in conjunction with hospital leadership • Direct supervision of all nursing departments, laboratory, pharmacy, radiology, case management/social… Show more • Chief Nursing Officer for new $60 Million hospital for a new up in the Houston area. • Supervision includes overseeing clinical and operational staff for 30 satellite emergency. • Perform general functions of CNO leading clinical program. • Additional duties include operations and financials. • Developed the strategic growth plan in conjunction with hospital leadership • Direct supervision of all nursing departments, laboratory, pharmacy, radiology, case management/social services and surgical services. • Successfully completed The Joint Commission survey within 30 days of opening and received CMS certification. • Successfully completed conversion of 23 freestanding ERs into hospital outpatient departments (HOPDs) and also successfully completed TJC survey of those HOPDs. • Negotiate, review and approve all operational and clinical contracting – more than 150 contracts. • Responsible for daily operations of hospital and 23 freestanding emergency centers. • Implemented a cost-containment strategy in first six months of opening which realized a market-wide net savings of $765,000. Show less • Chief Nursing Officer for new $60 Million hospital for a new up in the Houston area. • Supervision includes overseeing clinical and operational staff for 30 satellite emergency. • Perform general functions of CNO leading clinical program. • Additional duties include operations and financials. • Developed the strategic growth plan in conjunction with hospital leadership • Direct supervision of all nursing departments, laboratory, pharmacy, radiology, case management/social… Show more • Chief Nursing Officer for new $60 Million hospital for a new up in the Houston area. • Supervision includes overseeing clinical and operational staff for 30 satellite emergency. • Perform general functions of CNO leading clinical program. • Additional duties include operations and financials. • Developed the strategic growth plan in conjunction with hospital leadership • Direct supervision of all nursing departments, laboratory, pharmacy, radiology, case management/social services and surgical services. • Successfully completed The Joint Commission survey within 30 days of opening and received CMS certification. • Successfully completed conversion of 23 freestanding ERs into hospital outpatient departments (HOPDs) and also successfully completed TJC survey of those HOPDs. • Negotiate, review and approve all operational and clinical contracting – more than 150 contracts. • Responsible for daily operations of hospital and 23 freestanding emergency centers. • Implemented a cost-containment strategy in first six months of opening which realized a market-wide net savings of $765,000. Show less



HCA

• Accounting
• 100 - 200 Employee

• Service Line Director of Neurosciences and Cardiovascular

  • Oct 2015 - Jul 2017

  Responsibilities: Oversight of service lines from a quality, operational and growth standpoint. Maintain certifications as a CSC and SCPC Cycle IV. Supervise nurse practitioner manager with 7 nurse practitioner staff. Supervise the stroke and chest pain coordinators. Supervise the cardiac nurse navigator program. Work collaboratively with the following departments: Quality, Marketing, Physician Recruitment, ED,… Show more Responsibilities: Oversight of service lines from a quality, operational and growth standpoint. Maintain certifications as a CSC and SCPC Cycle IV. Supervise nurse practitioner manager with 7 nurse practitioner staff. Supervise the stroke and chest pain coordinators. Supervise the cardiac nurse navigator program. Work collaboratively with the following departments: Quality, Marketing, Physician Recruitment, ED, Lab, Imaging, Cath Lab, OR Education. Develop Program with neurologists, neurosurgeons, cardiologists, cardiac surgeons. Pursuing Atrial Fib Certification with EP and LAA Certification through SCPC. Developing plan for an EMU (cont VEEG monitoring) inpatient. Show less Responsibilities: Oversight of service lines from a quality, operational and growth standpoint. Maintain certifications as a CSC and SCPC Cycle IV. Supervise nurse practitioner manager with 7 nurse practitioner staff. Supervise the stroke and chest pain coordinators. Supervise the cardiac nurse navigator program. Work collaboratively with the following departments: Quality, Marketing, Physician Recruitment, ED,… Show more Responsibilities: Oversight of service lines from a quality, operational and growth standpoint. Maintain certifications as a CSC and SCPC Cycle IV. Supervise nurse practitioner manager with 7 nurse practitioner staff. Supervise the stroke and chest pain coordinators. Supervise the cardiac nurse navigator program. Work collaboratively with the following departments: Quality, Marketing, Physician Recruitment, ED, Lab, Imaging, Cath Lab, OR Education. Develop Program with neurologists, neurosurgeons, cardiologists, cardiac surgeons. Pursuing Atrial Fib Certification with EP and LAA Certification through SCPC. Developing plan for an EMU (cont VEEG monitoring) inpatient. Show less



Memorial Hermann Health System

• Hospitals and Health Care
• 700 & Above Employee

• Administrative Director Emergency Services/CDU

  • Oct 2012 - Oct 2015

  Responsibilities: Operations of 33 bed Emergency Department and 8 bed Pediatric Emergency Department. Operations of 23 bed clinical decision unit. Oversight of Express admit (blood transfusion) patients. Oversight of Occupational Medicine department. ED with over 65,000 visits per year and CDU with ADC 15 patients. Improved all ED metrics from arrival to discharge/admit with collaboration of lab, imaging and… Show more Responsibilities: Operations of 33 bed Emergency Department and 8 bed Pediatric Emergency Department. Operations of 23 bed clinical decision unit. Oversight of Express admit (blood transfusion) patients. Oversight of Occupational Medicine department. ED with over 65,000 visits per year and CDU with ADC 15 patients. Improved all ED metrics from arrival to discharge/admit with collaboration of lab, imaging and registration departments. Decreased LWBS 4.5% to 2.1%. Improved patient satisfaction from 24th percentile to the 50th percentile. ED SSG projected to be 9% this year. Decreased observation hours on CDU from 30 to 24. Improved patient HCAHPS from 30th percentile to over 50th percentile on CDU. Units moved from Tier II to Tier I employee engagement. Accepted supervision over pastoral care, volunteers and float pool as additional direct reporting departments. Director of the Neuroscience Unit and IMCU Responsibilities: Operation of multiple departments with two managers and over 100+ employees. In nine months, operationally able to grow IMCU unit to take cardiac and pressor drips, long term ventilator patients with assistance of dedicated education department. In Neuroscience unit able to assist in stabilization of neurology coverage and neurosurgery coverage. Changing cultures on both units to be patient focused and provide exceptional customer service. Increased HCAHPS scores projected annually over 15% from previous financial year. Preparing Neuroscience unit for recertification as PSC. Nominee for Breakthroughs of the Quarter for Stroke Core Measure PSC-2 Statins on Discharge. Show less Responsibilities: Operations of 33 bed Emergency Department and 8 bed Pediatric Emergency Department. Operations of 23 bed clinical decision unit. Oversight of Express admit (blood transfusion) patients. Oversight of Occupational Medicine department. ED with over 65,000 visits per year and CDU with ADC 15 patients. Improved all ED metrics from arrival to discharge/admit with collaboration of lab, imaging and… Show more Responsibilities: Operations of 33 bed Emergency Department and 8 bed Pediatric Emergency Department. Operations of 23 bed clinical decision unit. Oversight of Express admit (blood transfusion) patients. Oversight of Occupational Medicine department. ED with over 65,000 visits per year and CDU with ADC 15 patients. Improved all ED metrics from arrival to discharge/admit with collaboration of lab, imaging and registration departments. Decreased LWBS 4.5% to 2.1%. Improved patient satisfaction from 24th percentile to the 50th percentile. ED SSG projected to be 9% this year. Decreased observation hours on CDU from 30 to 24. Improved patient HCAHPS from 30th percentile to over 50th percentile on CDU. Units moved from Tier II to Tier I employee engagement. Accepted supervision over pastoral care, volunteers and float pool as additional direct reporting departments. Director of the Neuroscience Unit and IMCU Responsibilities: Operation of multiple departments with two managers and over 100+ employees. In nine months, operationally able to grow IMCU unit to take cardiac and pressor drips, long term ventilator patients with assistance of dedicated education department. In Neuroscience unit able to assist in stabilization of neurology coverage and neurosurgery coverage. Changing cultures on both units to be patient focused and provide exceptional customer service. Increased HCAHPS scores projected annually over 15% from previous financial year. Preparing Neuroscience unit for recertification as PSC. Nominee for Breakthroughs of the Quarter for Stroke Core Measure PSC-2 Statins on Discharge. Show less



CHI St. Luke's Health

• United States
• Medical Practices
• 1 - 100 Employee

• Assistant Chief Nursing Officer, Director ED/ICU/MS/Cardiopulmonary/Therapy/Dialysis

  • Sep 2010 - Oct 2012

  Responsibilities: Operation of multiple departments with three direct reports and over 200+ employees. Manage contracted services for therapy and dialysis. 104 bed, community hospital. Successful DNV surveys with last survey November 2010 and no RFI type I. Budget, capital and labor responsibilities in addition to strategic planning and growth. Acting CNO in CNO's stead Responsibilities: Operation of multiple departments with three direct reports and over 200+ employees. Manage contracted services for therapy and dialysis. 104 bed, community hospital. Successful DNV surveys with last survey November 2010 and no RFI type I. Budget, capital and labor responsibilities in addition to strategic planning and growth. Acting CNO in CNO's stead

• Director of Critical Care/Wound Care/Hyperbarics

  • Oct 2005 - Jan 2010

  Operation of a 16 bed medical/surgical intensive care unit, 16 bed intermediate care unit, a swing bed unit for both intermediate and intensive care, and oversight of dialysis. Supervised over 90+ FTEs with one manager. Directly reported to Chief Nursing Officer (CNO). Responsible for an operational budget using Solucient® (now Truven®) data as a guideline. Directly responsible for oversight of all contacts with critical care services including physicians, ancillary departments, staff… Show more Operation of a 16 bed medical/surgical intensive care unit, 16 bed intermediate care unit, a swing bed unit for both intermediate and intensive care, and oversight of dialysis. Supervised over 90+ FTEs with one manager. Directly reported to Chief Nursing Officer (CNO). Responsible for an operational budget using Solucient® (now Truven®) data as a guideline. Directly responsible for oversight of all contacts with critical care services including physicians, ancillary departments, staff, patients and families. Responsible for growth and development of critical care service line. Accomplishments: * Eliminated all contracted nursing services in one year of leadership (from 33% to 0%) saving an estimated $350,000 to the bottom line. * Developed evidence-based protocols for quality measures like prevention of ventilator acquired pneumonias (VAPs), catheter-related blood stream infections (CRBSIs) and hospital acquired decubiti. Northeast Hospital won Memorial Hermann System Quality Award for Year 2009. *Decreased VAPs from 12 per year to 0 for 22 months and counting.. *Decreased CRBSI by over 50% from previous financial year. *Supervised the Rapid Response Team (RRT) and decreased the amount of floor codes per month by over 100%. * Prepared a cost analysis of dialysis contracted services and saved an estimated $75,000 in year one by relocating service line footprint and utilizing tandem treatments versus individual treatments. * Improved employee satisfaction from a 2.9 to a 4.2, a 69% improvement and decreased vacancy rate from 34% to less than 5%. * Created and instructed critical care education department for orientation to newly graduated nurses going into the critical care field on hematological disorders. * Project development on back flow throughput of patients to enhance emergency department throughput. * Initiated shared employee and cross-training program between the critical care and emergency department service lines. Show less Operation of a 16 bed medical/surgical intensive care unit, 16 bed intermediate care unit, a swing bed unit for both intermediate and intensive care, and oversight of dialysis. Supervised over 90+ FTEs with one manager. Directly reported to Chief Nursing Officer (CNO). Responsible for an operational budget using Solucient® (now Truven®) data as a guideline. Directly responsible for oversight of all contacts with critical care services including physicians, ancillary departments, staff… Show more Operation of a 16 bed medical/surgical intensive care unit, 16 bed intermediate care unit, a swing bed unit for both intermediate and intensive care, and oversight of dialysis. Supervised over 90+ FTEs with one manager. Directly reported to Chief Nursing Officer (CNO). Responsible for an operational budget using Solucient® (now Truven®) data as a guideline. Directly responsible for oversight of all contacts with critical care services including physicians, ancillary departments, staff, patients and families. Responsible for growth and development of critical care service line. Accomplishments: * Eliminated all contracted nursing services in one year of leadership (from 33% to 0%) saving an estimated $350,000 to the bottom line. * Developed evidence-based protocols for quality measures like prevention of ventilator acquired pneumonias (VAPs), catheter-related blood stream infections (CRBSIs) and hospital acquired decubiti. Northeast Hospital won Memorial Hermann System Quality Award for Year 2009. *Decreased VAPs from 12 per year to 0 for 22 months and counting.. *Decreased CRBSI by over 50% from previous financial year. *Supervised the Rapid Response Team (RRT) and decreased the amount of floor codes per month by over 100%. * Prepared a cost analysis of dialysis contracted services and saved an estimated $75,000 in year one by relocating service line footprint and utilizing tandem treatments versus individual treatments. * Improved employee satisfaction from a 2.9 to a 4.2, a 69% improvement and decreased vacancy rate from 34% to less than 5%. * Created and instructed critical care education department for orientation to newly graduated nurses going into the critical care field on hematological disorders. * Project development on back flow throughput of patients to enhance emergency department throughput. * Initiated shared employee and cross-training program between the critical care and emergency department service lines. Show less