Harmanjot Mahal

Corporate Information Technology Manager at HomeFirst Home Healthcare
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
US

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • Agile Tester (CTFL-AT)
    ASTB
    Feb, 2020
    - Nov, 2024
  • Certified Tester Foundation Level (CTFL)
    ISTBQ
    Dec, 2019
    - Nov, 2024
  • CompTIA A+
    CompTIA
    Aug, 2021
    - Nov, 2024
  • CompTIA Security+
    CompTIA
    Dec, 2020
    - Nov, 2024

Experience

  • HomeFirst Home Healthcare
    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Corporate Information Technology Manager
      • Mar 2023 - Present

      - Overseeing and facilitating the installation and maintenance new systems, software, and hardware organization wide.- Analyzing IT infrastructure and system performance for operating costs, productivity, and other metrics and needs.- Analyzing security systems and protocols.- Developing and maintaining relationships with external IT Vendors.- Coordinating multi-site IT Systems via enterprise resource planning.- Ensuring that projects and tasks are completed within specification, on time, and within budget.-Establishing efficiency and efficacy standards and identifies hardware, equipment, and software needs.- Providing technical support to internal users of information center's facilities, including training and orientation as needed. - Hires, trains and manages IT staff- Creating and maintaining the knowledge base articles

    • Information Technology Support Analyst
      • Sep 2021 - Mar 2023

      - Administrating cloud based user environment. (Google Workspace)- Providing technical and network support remotely and on-site.- Finding bugs and testing new features on in-house web and mobile applications.- Analyzing end user’s usage for feature improvement in web and mobile applications.- Setting up IT Infrastructure for core business success.- Onboarding and orientation of new users.- Training end users on applications/new features.- Maintaining Mercurial and Git repositories.- IT inventory and vendor management- Creating and maintaining the knowledge base articles.

  • HiTech Central Air
    • Greater New York City Area
    • Business Development Associate
      • May 2018 - Jun 2021

      - Supervised the team of field technicians - Supply Chain Management - Maintained and updated CRM. - Customer relations (B2B and C2B) - Solving internal and customer disputes as needed - Maintained and fulfilled Project schedule - Remote sales assistance - Assisted in maintaining business’s web presence - Maintained IT Infrastructure - Internal IT support - Supervised the team of field technicians - Supply Chain Management - Maintained and updated CRM. - Customer relations (B2B and C2B) - Solving internal and customer disputes as needed - Maintained and fulfilled Project schedule - Remote sales assistance - Assisted in maintaining business’s web presence - Maintained IT Infrastructure - Internal IT support

  • MAC/ Carelab Insurance Brokers
    • Bronx, NY
    • Developer / Analyst
      • Jan 2019 - Jun 2019

      - Developed Web pages and content - Assisted in integrating web applications - Supported CRM integration - Integrated PDF Forms on Web for remote filing - Marketing assistance - Set up office IT equipment - Developed Web pages and content - Assisted in integrating web applications - Supported CRM integration - Integrated PDF Forms on Web for remote filing - Marketing assistance - Set up office IT equipment

Education

  • Monroe College
    Bachelor's degree, Computer and Information Sciences, General
    2015 - 2019

Community

You need to have a working account to view this content. Click here to join now