Harman Grewal
Solution Anaylst/Project Lead at City of Vaughan- Claim this Profile
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English -
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Punjabi -
Topline Score
Bio
Credentials
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Business Writing: Best Practices
Ontario Training NetworkNov, 2017- Sep, 2024 -
ITIL Foundation Certificate in IT Service Management
AXELOS Global Best PracticeNov, 2017- Sep, 2024 -
Automating Administration With Windows Powershell (M10961)
Global KnowledgeJun, 2017- Sep, 2024
Experience
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City of Vaughan
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Canada
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Government Administration
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700 & Above Employee
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Solution Anaylst/Project Lead
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Jul 2018 - Present
Responsible for system administration for solutions utilized all throughout the City of Vaughan. Duties include patching, maintenance, complex report generation, account management, and troubleshooting. Perform the duties of a solution lead for multiple custom solutions developed using ASP.NET. Responsible for managing a team of 3 developers to ensure solutions are maintained or enhanced according to client requirements.Play the role of Enterprise Architect and Data Integrator. Ensure methologies and best practices are followed. Provide solutions to problems which prioitize re-investing and re-utilizing existing technologies and data while maintaining best practices for security and data integrity.
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Business Analyst
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Jun 2017 - Jul 2018
IT Business Analyst for the City of Vaughan. Currently handling all tasks and projects related to Audio Video. Tasks range from scheduling and event services, technology maintenance and management, and a complete overhaul of the existing City AV infrastructure.
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Client Support Analyst
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Aug 2016 - Jun 2017
Responsible for operational work required to maintain over 600 mobile devices. Worked extensively with two mobile device management servers (Blackberry Enterprise Server, AirWatch). Ensured service level agreements were met and clients were provided satisfactory service. Worked as the technical lead of various mobility related projects from new device pilots to paperless billing.
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Coop Student/Programmer
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Sep 2015 - Aug 2016
Providing satisfaction to both internal and external clients, ranging from citizens to other departments, and even the IT department itself. The main duties entail maintaining, upgrading, and creating software solutions to meet changing business and infrastructure requirements. The base of our development is done in ASP.NET, however we also incorporate jquery, bootstrap, ajax, and various other tools and libraries to ensure flexible and portable design. Other responsibilities include reporting; various research and development projects; setting up mobile devices and providing technical support.
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Maxxam Analytics
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Canada
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Environmental Services
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300 - 400 Employee
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Lab Technician
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Aug 2013 - Mar 2015
Receive test samples from customers, enter client and sample information into internal database, function as shift leader on Saturdays to handle the administrative tasks and manage 3 other employees, work withing established SOPs and QA/QC protocols, accountable for accuracy of results and data entry, recognize routine and non-routine problems and consult with managers or supervisors. Receive test samples from customers, enter client and sample information into internal database, function as shift leader on Saturdays to handle the administrative tasks and manage 3 other employees, work withing established SOPs and QA/QC protocols, accountable for accuracy of results and data entry, recognize routine and non-routine problems and consult with managers or supervisors.
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Education
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2014 - 2016
Seneca College of Applied Arts and Technology
Computer Programming and Analysis Diploma, Computer Programming
Community
